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updated and now won't download messages

  • 3 replies
  • 6 have this problem
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  • Last reply by Morganajoy

Morganajoy
Morganajoy
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Thunderbird did an automatic update, and now it will not download messages from the server (gmail accounts). It doesn't time out or anything. I know I have messages because I haven't checked for 2 days. I get at least 100 messages a day.

Thunderbird did an automatic update, and now it will not download messages from the server (gmail accounts). It doesn't time out or anything. I know I have messages because I haven't checked for 2 days. I get at least 100 messages a day.

Chosen solution

Does version 52.2.1 solve your problem?

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All Replies (3)

user1121639
user1121639
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The #1 reason for Thunderbird to not work properly like this after the program updates, is that the antivirus/firewall program doesn't recognize the new Thunderbird version as "safe", so it blocks it.

Usually the antivirus program will update itself, and suddenly Thunderbird will work again. Or you can go into the antivirus/firewall program controls and tell it to allow Thunderbird.

Wayne Mery
Wayne Mery
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Chosen Solution

Does version 52.2.1 solve your problem?

Morganajoy
Morganajoy Question owner
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I have been able to get my messages for the most part. Occassionally, when I open thunderbird it will have the same problem, but restarting the computer will allow the programm to work properlly again.