I posed this question about a week ago. I would like to know if my problem with an App on Facebook has anything to do with Firefox?
As I previously posted, I am still having this problem with loading House of Fun in Facebook. This problem started when I logged in on 22 December 2017. I did have two answers that tried to help but neither of their solutions worked. Also, I don't know if it is why this has happened but I have tried to download Flash Player and it says it is downloaded but it is nowhere to be found. I have done this many times and am tired of this problem. Where does it go? Why isn't it visible? What am I doing wrong? I will put, once again, 4 screenshots of the app that won't load. Thank you, I would be happy for any assistance.
All Replies (3)
And we are suppose to know this why ?
SAFE MODE
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
In Firefox Safe mode these changes are effective:
- all extensions are disabled (about:addons)
- default theme is used (no persona)
- userChrome.css and userContent.css are ignored (chrome folder)
- default toolbar layout is used (file: localstore-safe.rdf)
- Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
- hardware acceleration is disabled (Options > Advanced > General)
- plugins are not affected
- preferences are not affected
TEST..................................
Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
then
TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:
If is your Profile :
- https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
- http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Note: Any customization will revert back to default, you will also need to reinstall Extensions.
Please let us know if this solved your issue or if need further assistance.
Hello, can you reproduce in safe mode?
Do you have the same behavior with another browser?
@ Raelee22 :
Why didn't you continue in your original thread ?