Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Overnight, I have lost 2/3 of my bookmarks, and I cannot add any new bookmarks.

  • 2 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 1 gösterim
  • Son yanıtı yazan: cor-el

more options

Hi there,

I have tried restoring the bookmarks, as advised in the guidance, but this does not work. The error message I receive is 'Unable to process the backup file'. I have now lost *all* bookmarks, which I need for work.

Can anyone suggest a solution?

Thanks,


Glyn

Hi there, I have tried restoring the bookmarks, as advised in the guidance, but this does not work. The error message I receive is 'Unable to process the backup file'. I have now lost *all* bookmarks, which I need for work. Can anyone suggest a solution? Thanks, Glyn

Seçilen çözüm

You can check for problems with the places.sqlite database file (bookmarks, history) in the Firefox profile folder.

Remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup (bookmarks-YYYY-MM-DD_<item-count>_<hash>.json) in the bookmarkbackups folder. You may have to restore an older JSON backup.

You can use this button to go to the current Firefox profile folder:

Note that the name of a JSON bookmarks backup file includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.
Bu yanıtı konu içinde okuyun 👍 0

Tüm Yanıtlar (2)

more options

If the back up does not work, it is possible to open the file in a text editor and open all the urls, however that is tedious. What is the file extension and what steps are you taking to restore them? This might clear up the error.

more options

Seçilen çözüm

You can check for problems with the places.sqlite database file (bookmarks, history) in the Firefox profile folder.

Remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup (bookmarks-YYYY-MM-DD_<item-count>_<hash>.json) in the bookmarkbackups folder. You may have to restore an older JSON backup.

You can use this button to go to the current Firefox profile folder:

Note that the name of a JSON bookmarks backup file includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.