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today t'bird refused (smtp) p'words for my virginmedia email accounts

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  • Son yanıtı yazan: sfhowes

brenski
brenski
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today for the first time t'bird refused (smtp) p'words for my virginmedia email accounts.

■ i can receive emails to both virgin accounts ■ i am unable to send any mails using my two virgin accounts ■ my gmail account is all good. today ■ no settings have been changed ■ have tried all fixes - involving deleting mail passwords

today for the first time t'bird refused (smtp) p'words for my virginmedia email accounts. ■ i can receive emails to both virgin accounts ■ i am unable to send any mails using my two virgin accounts ■ my gmail account is all good. today ■ no settings have been changed ■ have tried all fixes - involving deleting mail passwords

Tüm Yanıtlar (4)

christ1
christ1
  • Top 25 Contributor
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https://support.mozilla.org/kb/cannot-send-messages

brenski
brenski Sorunun sahibi
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i really don't know why I am being sent a reply that merely lists all of the stock "fixes" to this problem.

my final sentence above already stated that I have tried all fixes including password resets.

i've now spent five hours trying and retrying "known fixes"

trying to send emails from virginmedia acct(s) using Thunderbird results:

Retry____Enter New Password ___Cancel

as i said, this doesn't appear fixable. so I think i'll find another email client app

christ1
christ1
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i really don't know why I am being sent a reply that merely lists all of the stock "fixes" to this problem.

Not sure what exactly you expected. The only specific information you provided was about deleting your password.

my final sentence above already stated that I have tried all fixes including password resets.

A statement like that isn't exactly useful. It can mean anything, and I'm not going to guess.

i've now spent five hours trying and retrying "known fixes"

Good. Please explain the steps you did and what are the results.

as i said, this doesn't appear fixable.

I suppose that you're not the only one using Thunderbird to access a Virginmedia email account. So chances are it's working just fine for others. The problem is not necessarily at your end, it may well be an issue on the server side of Virginmedia.

so I think i'll find another email client app

That is entirely up to you.

sfhowes
sfhowes
  • Top 10 Contributor
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I believe VM uses Yahoo mail infrastructure, and there is a problem sending with such accounts if you have a Reply-to address that is different from the sending address. Do you have a Reply-to for the account?