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Thunderbird slow to open on MacOS 14.7

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  • 1 kişi bu sorunu yaşıyor
  • Son yanıtı yazan: KB Ontario

KB Ontario
KB Ontario
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Hello Experts,

I am a long-time user and fan of Thunderbird (various platforms).

I am currently using Thunderbird v 128.2.3esr (64-bit) on a 2018 Mac Mini (specs below). I do not use the Calendar or Chat features of TB. TB is configured to use the "macOS Address Book" (i.e. Mac's "Contacts") - and this is a critical feature for me.

I recently upgraded from MacOS v12.7.6 (Monterey) to MacOS v14.7 (Sonoma).

Now there is a significant delay of at least 10 seconds (sometimes accompanied with the dreaded spinning beach ball) upon starting TB. The sequence is like this:

1) Start TB 2) Primary Password Required dialogue box appears instantly 3) After entering the password and hitting return to sign in TB "Home" window appears but is blank 4) After a 10 second delay (sometimes with the beach ball appearing) the TB window completely opens, populated in the normal manner. 5) TB then seems to operate normally.

I have read article "https://support.mozilla.org/bm/questions/1421395". I can confirm that if I "disable Thunderbird's access to Mac Contacts in Mac Settings" then there is no delay noted in step 4 above. So it seems the delay does result from having TB access the macOS Address Book.

BUT it is a critically important feature for TB to utilize the macOS Address Book (Contacts).

I sync Mac Contacts across devices via iCloud, so TB will have access to the current collection of addresses, and I need only use one application to maintain my contacts.

I can live with the startup delay, disappointing though it is, because I find TB to be the best email application.

I do not know if the same issue occurs with the recently released macOS 15.x (Sequoia) - and I'm not ready or willing to upgrade to that version for a multitude of reasons.

It would be nice if the wonderful developers would investigate and resolve this delay issue.

Comments, tricks, and pointers most welcome.

Thanks.

PS: Does anyone know if this issue persists with macOS 15.x (Sequoia)?

Mac Mini specs: 3.2 GHz 6-Core Intel Core i7 Intel UHD Graphics 630 1536 MB 32 GB 2667 MHz DDR4

Hello Experts, I am a long-time user and fan of Thunderbird (various platforms). I am currently using Thunderbird v 128.2.3esr (64-bit) on a 2018 Mac Mini (specs below). I do not use the Calendar or Chat features of TB. TB is configured to use the "macOS Address Book" (i.e. Mac's "Contacts") - and this is a critical feature for me. I recently upgraded from MacOS v12.7.6 (Monterey) to MacOS v14.7 (Sonoma). Now there is a significant delay of at least 10 seconds (sometimes accompanied with the dreaded spinning beach ball) upon starting TB. The sequence is like this: 1) Start TB 2) Primary Password Required dialogue box appears instantly 3) After entering the password and hitting return to sign in TB "Home" window appears but is blank 4) After a 10 second delay (sometimes with the beach ball appearing) the TB window completely opens, populated in the normal manner. 5) TB then seems to operate normally. I have read article "https://support.mozilla.org/bm/questions/1421395". I can confirm that if I "disable Thunderbird's access to Mac Contacts in Mac Settings" then there is no delay noted in step 4 above. So it seems the delay does result from having TB access the macOS Address Book. BUT it is a critically important feature for TB to utilize the macOS Address Book (Contacts). I sync Mac Contacts across devices via iCloud, so TB will have access to the current collection of addresses, and I need only use one application to maintain my contacts. I can live with the startup delay, disappointing though it is, because I find TB to be the best email application. I do not know if the same issue occurs with the recently released macOS 15.x (Sequoia) - and I'm not ready or willing to upgrade to that version for a multitude of reasons. It would be nice if the wonderful developers would investigate and resolve this delay issue. Comments, tricks, and pointers most welcome. Thanks. PS: Does anyone know if this issue persists with macOS 15.x (Sequoia)? Mac Mini specs: 3.2 GHz 6-Core Intel Core i7 Intel UHD Graphics 630 1536 MB 32 GB 2667 MHz DDR4

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KB Ontario
KB Ontario Sorunun sahibi
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Added question in original post asking if anyone knows if this issues persists with macOS 15.x (Sequoia).

KB Ontario tarafından tarihinde düzenlendi

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Wayne Mery
Wayne Mery
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KB Ontario said
Added question in original post asking if anyone knows if this issues persists with macOS 15.x (Sequoia).

What post are you referring to?

This issue matches to https://bugzilla.mozilla.org/show_bug.cgi?id=1831673.

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KB Ontario
KB Ontario Sorunun sahibi
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Wayne, Thanks for the reply.

I read as much as I could about this issue, including the Bugzilla report you cite, before posting. I have to admit much of the technical detail in Bugzilla is beyond me.

In the article I quoted I did see your contributions. I noted you said there were only two performance bug reports {URL} that mention Sonoma, and neither are solid Sonoma issues in my mind.

Not everyone has the inclination or ability to report issues and I wouldn't want the limited number of reports (even with mine now added) to be interpreted as the issue is not "solid". I mean, I can replicate this every time I start TB (video available if needed). So the issue is a fact, and it would be nice if it were to be investigated and addressed. I'll provide any details I can to assist the good folks with the skills and knowledge who make TB happen.

I do see you've asked in the referenced discussion and Bugzilla 1831673 whether this issue happens or is gone in Sequoia. Thanks for doing that.

Clearly a major advantage of TB on the Mac is the ability to utilize the macOS Address Book (Contacts). It's not really a viable "workaround" to simply forego that utility. It would be great if this issue were resolved on Senoma. I am not ready to upgrade the macOS to Sequoia, but it would be nice to know if the issue is resolved or persists with Sequoia.

(The post you ask that I am referring to is my original post in this thread it is the "PS" in my reply to the original question. I put the PS in my now useless reply, before I realized I could edit the original (which is the PS) - but I couldn't delete the reply. Sorry about causing confusion.)

Many thanks to you and all TB contributors and developers !!!

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