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Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

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I got a message that said it was from Firefox, and that I had 99 viruses and bugs and to download a firefox protector immediately. Did this come from you or a hacker? It messed up my computer. Another question. Refresh icon disappeared. I want it ba

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  • Son yanıtı yazan: silkphoenix

DottyO
DottyO
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The message flashed when I turned computer on. It said it was from Firefox. I use Mozilla Firefox. I clicked on "protect" and then it said to download some weird protection. I realized it was not legit and deleted it, but worry it might have put a trojan or virus on my computer anyway. Re my Refresh button: Just give it back!!!! It disappeared awhile back from my menu bar on top of the page.

The message flashed when I turned computer on. It said it was from Firefox. I use Mozilla Firefox. I clicked on "protect" and then it said to download some weird protection. I realized it was not legit and deleted it, but worry it might have put a trojan or virus on my computer anyway. Re my Refresh button: Just give it back!!!! It disappeared awhile back from my menu bar on top of the page.

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silkphoenix
silkphoenix
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Firefox does not send out any security warning messages, it's a browser only. Do not click or answer any of this kinds of pop-ups, if you do, it'll install virus/spywares into your PC. Just ignore them.

Please read this article and follow cor-el suggestions to scan your PC with those anti-virus/spywares programs to make sure your PC hasn't been infected.

https://support.mozilla.com/en-US/questions/769829