I have reset primary password,

Sorry.

Warning: Resetting your Primary Password will remove all of your saved usernames and passwords. https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it

Thanks for this reply.

I had already reset the primary password but all my logins+ passwords are still available on my laptop.

Glad to hear that your data is there!  ;-)

Can you show your sync settings and what your account has in the Connected Devices section. see screenshots

Hey - it has both the devices connected as below in screengrab.

On the desktop... Download a different version Beta, Dev, or Nightly and install in a different directory than your current install. Sign into your Mozilla account and see if your data populates.

Hey - it has both the devices connected as below in screengrab.

How about the sync settings on the Desktop?

Also, I would advise not adding any IOS device to your account. There seems to be an issue with IOS devices and Mozilla account data. https://bugzilla.mozilla.org/show_bug.cgi?id=1872730

I've had an issue with sync taking a long time to sync in past, but after logging into your desktop you can then go back to your laptop and bookmark a site and see how long it takes to sync on your desktop.

I'm leaving for an appointment, but someone will chime in.

You can open about:sync-log via the location bar to see if recent Sync logs are available. You can upload the file to a website like Pastesite if you can't post the content of the file in a reply.

• https://pastesite.org/

Status? Can you record your desktop and post it online for use to see?