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windows 7 update keeps asking to update from version 11 to version 10.0.2

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I am running windows 7 64-bit, and updated to firefox 11. Now, windows update constantly appears and says I need to update to Mozilla Firefox (en-US) 10.0.2 32-bit. Obviously that is not correct. But I used the update anyway, and now every time I open Firefox, the window appears in the browser saying I am not running the current version. So there is a vicious cycle. Any suggestions? I have also tried installing the beta 12 version, but the windows update still appears.

I am running windows 7 64-bit, and updated to firefox 11. Now, windows update constantly appears and says I need to update to Mozilla Firefox (en-US) 10.0.2 32-bit. Obviously that is not correct. But I used the update anyway, and now every time I open Firefox, the window appears in the browser saying I am not running the current version. So there is a vicious cycle. Any suggestions? I have also tried installing the beta 12 version, but the windows update still appears.

منتخب شدہ حل

I would suggest installing a new profile. Go to http://getfirefox.com and download it. Once that is done run the installer once you get to a point where is says standard or custom select custom and hit next and then change the destination folder to somewhere else and then you now have a fresh version of firefox that shouldn't give you any issues.

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تمام جوابات (6)

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منتخب شدہ حل

I would suggest installing a new profile. Go to http://getfirefox.com and download it. Once that is done run the installer once you get to a point where is says standard or custom select custom and hit next and then change the destination folder to somewhere else and then you now have a fresh version of firefox that shouldn't give you any issues.

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I am not sure why Windows is telling you to update Firefox, or are the messages being generated elsewhere, maybe a screenshot would help.

If it helps I can confirm that Fiferox 11 is the current Release version, but you appear to be aware of that already.

I note from the system info aside listed modified preferences include

browser.startup.homepage_override.buildID
20120312181643
browser.startup.homepage_override.mstone
rv:11.0

I am assuming the above are correct but am using Linux myself at the moment.

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John99, those prefs are correct.

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Firefox nightly now allows you to create anew profile with a few mouse clicks. In the current release version Firefox 11 it is slightly more complicated but there is no need to install a fresh version of Firefox, instead follow these instructions

If you decide to go for a clean install of Firefox note it is the program files that are deleted not the profile (or you will destroy bookmarks and passwords)

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Thanks for the suggestions, all. Lucky, the PC is newer so I was not too worried about saving profiles. I did try a clean reinstall w/deletion of all preferences, but this did not work either. Using a custom install changing the directory was the only thing that worked. Wish I knew the underlying cause, but problem solved. Thanks.

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Is this in a company environment? Microsoft's WSUS (update server software) can be extended to push out non-Microsoft software updates. I assume that's not used very often, but it could explain why Firefox appeared in a dialog that ordinarily only lists Microsoft products.