About Andrew

NOTICE: My focus is primarily on social support and add-ons. I also respond to items reported for abuse on this site.

Please: DO NOT MESSAGE/ EMAIL ME ABOUT YOUR FIREFOX ISSUE OR CONCERN. YOU WILL RECEIVE A RESPONSE ON YOUR POST ON THE FORUM ONCE WE GET TO IT. THANK YOU FOR YOUR PATIENCE.

HAVING TROUBLE FINDING WHERE TO ASK YOUR QUESTION? GO HERE: https://support.mozilla.org/questions/new

Please respond to the question thread you have a response to and not by PM or email as I will defer you back to the support forum.

E-mail me at feer56@live.com or hit "private message" at the bottom if you need to speak to me privately if the support forum cannot be used for your inquiry.

Bugzilla: feer56@live.com

Previous live chat helper.

Currently doing:

-Forum Support (Firefox for Desktop, Firefox for Android, Firefox OS)

-Army of Awesome (Firefox Twitter Support)

-en-US Knowledge Base Editor and Reviewer

-Moderating SUpport.MOzilla.org

-Answering posts on official Firefox Facebook Page and Firefox Twitter

-Filing SUMO Bugs