Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Can't send or receive emails

  • 4 trả lời
  • 11 gặp vấn đề này
  • 8 lượt xem
  • Trả lời mới nhất được viết bởi Riobrandjai

more options

My Thunderbird mailbox hasn't received any mail since 26/05/2014 and i can't send emails either. I have tried the get mail button but nothing happens. When i try to send an email i get an error message stating that: Sending of message failed. The message could not be sent because connecting to SMTP server smtp.ntlworld.com failed. The Server may be unavailable or is refusing SMTP connections. Please verify that your SMTP server setting are correct and try again, or contact the server administrator.

I have not changed any server setting and and am not sure what they should be to verify them.

many thanks

My Thunderbird mailbox hasn't received any mail since 26/05/2014 and i can't send emails either. I have tried the get mail button but nothing happens. When i try to send an email i get an error message stating that: Sending of message failed. The message could not be sent because connecting to SMTP server smtp.ntlworld.com failed. The Server may be unavailable or is refusing SMTP connections. Please verify that your SMTP server setting are correct and try again, or contact the server administrator. I have not changed any server setting and and am not sure what they should be to verify them. many thanks

Giải pháp được chọn

I use ntlworld and I have the same problem. However, it's not Thunderbird: there is currently an issue with all mail on Virgin Media (i.e. ntlworld). The estimated time for resolution is 22:30 UK time.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (4)

more options

If I cannot fix the problem I shall have no other option than change to another email supply!

more options

Giải pháp được chọn

I use ntlworld and I have the same problem. However, it's not Thunderbird: there is currently an issue with all mail on Virgin Media (i.e. ntlworld). The estimated time for resolution is 22:30 UK time.

more options

thanks for the help.