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I keep getting "This XML file does not appear to have any style information associated with it."

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I keep getting a message that reads "This XML file does not appear to have any style information associated with it. The document tree is shown below." when I try to view certain images with the document tree reading something like this:

<Error> AccessDenied <Message>Access Denied</Message> <RequestId>BCC4C0545EAAB7AE</RequestId><HostId>3LxcI9VY5wksYdmblAgu2dYu9ZfkLVZJWYhDtoIdRIE4HyARxC+ogJXkApL6U+tT</HostId> </Error>

I tried updating Firefox and that didn't work. All I could find was that it could be a proxy thing, but I'm set to "no proxy" in my network settings so I'm stumped.

I keep getting a message that reads "This XML file does not appear to have any style information associated with it. The document tree is shown below." when I try to view certain images with the document tree reading something like this: <Error> <Code>AccessDenied</Code> <Message>Access Denied</Message> <RequestId>BCC4C0545EAAB7AE</RequestId><HostId>3LxcI9VY5wksYdmblAgu2dYu9ZfkLVZJWYhDtoIdRIE4HyARxC+ogJXkApL6U+tT</HostId> </Error> I tried updating Firefox and that didn't work. All I could find was that it could be a proxy thing, but I'm set to "no proxy" in my network settings so I'm stumped.

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window