Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Thunderbird stuck on Home page since latest update

  • 4 trả lời
  • 8 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi AlisonGDay

more options

Thunderbird has today installed an update. Since doing that, it is stuck on the Home page. I can't read messages, write a new message, ...I can search from there, but that seems to be all. I tried restarting with add-ons disabled (tho' I don't think I have any add-ons)_ but nothing happened. I tried Tools, Options, but again, nothing happened. So I then uninstalled it and re-installed it - with the same result.

Thunderbird has today installed an update. Since doing that, it is stuck on the Home page. I can't read messages, write a new message, ...I can search from there, but that seems to be all. I tried restarting with add-ons disabled (tho' I don't think I have any add-ons)_ but nothing happened. I tried Tools, Options, but again, nothing happened. So I then uninstalled it and re-installed it - with the same result.

Giải pháp được chọn

AlisonGDay said

I click on Add-ons, but absolutely nothing happens. The menu disappears and I am back on the Home screen. I may have Lightning, but I don't think I have any other Add-ons.

In that case, please shut down thunderbird and start Thunderbird in safe mode https://support.mozilla.org/en-US/kb/safe-mode

Then on the toolbar click then  Add-ons and disable first lightning if you have it. Then disable all add-ons if disabling Lightning does not fix the issue.

Đọc câu trả lời này trong ngữ cảnh 👍 2

Tất cả các câu trả lời (4)

more options

We have an issue with an add-on.

On the toolbar then  Add-ons and disable first lightning if you have it. then all add-ons of disabling Lightning does not fix the issue

Your results?

more options

I click on Add-ons, but absolutely nothing happens. The menu disappears and I am back on the Home screen. I may have Lightning, but I don't think I have any other Add-ons.

more options

Giải pháp được chọn

AlisonGDay said

I click on Add-ons, but absolutely nothing happens. The menu disappears and I am back on the Home screen. I may have Lightning, but I don't think I have any other Add-ons.

In that case, please shut down thunderbird and start Thunderbird in safe mode https://support.mozilla.org/en-US/kb/safe-mode

Then on the toolbar click then  Add-ons and disable first lightning if you have it. Then disable all add-ons if disabling Lightning does not fix the issue.

more options

That does seem to have solved the problem - and it is OK when starting it not in safe mode. Thank you Wayne. Alison