Diễn đàn hỗ trợ Firefox

This has been a problem for me for a very long time, and I'm tired of having to use chrome every time there's an update to firefox.

The issue I have is that I will get the notification saying there's an update. I click the button to update now, the browser opens the auto download page and I get a not secure connection warning. The only work around I've found is to use chrome, and sometimes I can use the "other downloads".

I'm not running a VPN, or any other networking software on my pc. This is for the full program, not the windows store app.

Secure Connection Failed

An error occurred during a connection to download.mozilla.org. The server uses key pinning (HPKP) but no trusted certificate chain could be constructed that matches the pinset. Key pinning violations cannot be overridden.

Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Unable to connect

Firefox can’t establish a connection to the server at media.ftpbd.net:8096.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

The Firefox software has been updated but no longer starts

He declares the crash and writes a report that he also can't send

Below is the copied report: AdapterDeviceID: 0x9a49 AdapterDriverVersion: 31.0.101.3302 AdapterSubsysID: 15461025 AdapterVendorID: 0x8086 AvailablePageFile: 11369926656 AvailablePhysicalMemory: 9927241728 AvailableVirtualMemory: 138531400355840 BackgroundTaskMode: 0 BuildID: 20241230151726 CrashTime: 1736438524 DOMFissionEnabled: 1 DOMIPCEnabled: 1 HeadlessMode: 0 InstallTime: 1736437070 LastStartupWasCrash: 1 ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Avast Software s.r.o.":["aswJsFlt.dll","snxhk.dll","aswhook.dll"],"Microsoft Windows":["nlansp_c.dll","winrnr.dll","NapiNSP.dll","directmanipulation.dll","twinapi.dll","ktmw32.dll","wsock32.dll","Windows.UI.Immersive.dll","winmm.dll","Windows.Globalization.dll","textinputframework.dll","Windows.UI.dll","dbgcore.dll","Bcp47Langs.dll","twinapi.appcore.dll","version.dll","wshbth.dll","npmproxy.dll","mscms.dll","Microsoft.Internal.WarpPal.dll","DWrite.dll","dcomp.dll","apphelp.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","WinTypes.dll","propsys.dll","netprofm.dll","winnsi.dll","wtsapi32.dll","uxtheme.dll","directxdatabasehelper.dll","dxgi.dll","dwmapi.dll","DXCore.dll","dbghelp.dll","windows.storage.dll","IPHLPAPI.DLL","dnsapi.dll","kernel.appcore.dll","ntmarta.dll","mswsock.dll","winsta.dll","CRYPTBASE.dll","msasn1.dll","bcrypt.dll","devobj.dll","cfgmgr32.dll","profapi.dll","msvcp_win.dll","ucrtbase.dll","win32u.dll","gdi32full.dll","crypt32.dll","wintrust.dll","bcryptPrimitives.dll","KERNELBASE.dll","rpcrt4.dll","combase.dll","ole32.dll","sechost.dll","psapi.dll","oleaut32.dll","imm32.dll","nsi.dll","shell32.dll","msctf.dll","advapi32.dll","msvcrt.dll","kernel32.dll","SHCore.dll","setupapi.dll","gdi32.dll","clbcatq.dll","ws2_32.dll","shlwapi.dll","user32.dll","ntdll.dll"]} Notes: FP(D10-L1000-W0000100-T01) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 578 StartupCacheValid: 0 StartupCrash: 1 StartupTime: 1736438523 SubmittedFrom: Client SystemMemoryUsePercentage: 41 Throttleable: 1 TotalPageFile: 18038972416 TotalPhysicalMemory: 16965230592 TotalVirtualMemory: 140737488224256 UptimeTS: 6.58705 Vendor: Mozilla Version: 134.0 This report also contains technical information about the status of the application during the crash.

Sent by R.Sansoit

An error occurred during a connection to www.newsmax.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Secure Connection Failed

An error occurred during a connection to www.kali.org. The OCSP response is not yet valid (contains a date in the future).

Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem. Why i dont login in website

Hi, on our website which is built in laravel we are able to see cookies in response header but they arent there in storage tab and arent send in subsequent request. Same thing works on chrome, safari. We have tried a lot of things and this is happening with http cokkies only.

Please help us out.

Starting 3 days ago, firefox no longer saves my website preferences. I have tried everything I can find to stop this from happening. Suggestion please? The site I am experiencing this on is Griddlers.net. Every time I bring up a puzzle on their site, I have to reset preferences. These preferences used to be saved from day to day.

Thank you for any response.

Every single time I try to sign into Google, Firefox freezes after I type about 4 letters into the user name box. Hangs and I have to restart. Every. Time. I have to switch over to Chrome to log into Google. It's a real pain in the butt. Anyone else having issues?

Hello, during navigation on some sites (such as pathe cinema and Marianne.net), I am connected to my private account and when I want to do a transaction on these sites (such as booking cinema seats or reading private articles on Marianne, I am disconnected from my private account : these sites do not know me anymore !!! This is not the case when I do the same process via others browsers (Google or Microsoft Bing). Is it a question of parameters within FireFox ? Do you have any idea ? Regards

Whenever I load Firefox, for the first minute or so, or the first X attempts at loading (any) website, I just get "Can't connect to server" errors. Eventually it does connect and then has no more issues, unless I close the browser and open a new one, then the process begins again.

New Alienware laptop with a fresh windows 11 install.

Other browsers are working fine, this is isolated to this browser, on this device only.

Things I have tried:

All the suggestions in the connectivity help section Uninstalling Firefox > Deleting my profile data from laptop > Cleaning registry > Deleting anything else that searching for "mozilla" turned up > Clean install without logging into any profile or enabling sync or importing anything (somehow still knows there was a previous install though, just doesn't import anything)

Still the same results.

I've used Firefox for probably a decade now and I am truly loathed to have to move to Chrome, but if I can't find a solution this is just untenable. Any help would be much appreciated!

When I use Chrome as my browser, it automatically loads my Gmail account without further sign in. When I use Firefox, I have to log onto Gmail every time and it want two stage authentication, even when I have ticked to option to bypass this. Not the end of thw world but iritating, especially when I have left my phone in another room.

Thanks for any suggestions.

I began getting the above message immediately after updating to the latest Firefox version. Whether opening a new tab, or refreshing an existing one, nothing but the crash message shows up.