Diễn đàn hỗ trợ Firefox

I have been facing a problem with custom images of home page shortcuts. Whenever my laptop shuts down and Firefox was open at that time, then upon restarting, Firefox recovers the websites that were open before shutting down. However, in this process, the shortcuts do not load the custom images at all - they are all blank. I created a new profile and started everything from scratch then also the issue was there. Is there any solution to this, or is there any issue that might be from my end?

I lost all my tagged articles. Even though my app shows the tags did I create, on browser there's only one tag. And there's no article listed under the tag I am pretty sure that I list them as in tags.

https://support.mozilla.org/en-US/questions/1284577 does not work on my new W11 laptop. I've asked before and received no answer, so maybe things will be different this time.

Are there any other instructions that might work?