Diễn đàn hỗ trợ Thunderbird

For the last three days I've been unable to receive or send emails from Thunderbird. The following messages are being generated:

1.Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) timed out. Try again.

2. Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.telstra.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

I've confirmed the settings with the ISP (Telstra) and the Telstra webmail works so they say everything is OK at their end.

I've turned off Malwarebytes, AVG, and PrivateVPN and closed and restarted Thunderbird and still no success. I've read multitudes of info on the internet and tried all sorts of different things to no avail. The only success I've had is to connect the laptop to my phone and use the phones data through the wifi phone network. Thunderbird then receives and sends emails. However this is not a sustainable solution.

Any assistance would be appreciated.

NDLJ

Recently I need to removal of emails from old pc to new pc. I have used the the thunderbird's method under the help document, but it was not worked probably. All my emails was not found in the new pc. Basically, I have a lot of email (~170GB) were located on different folders of the old pc. I have copied the thunderbird profiles folder under the roaming folder, and copy various email folders to the new pc with same locations ( such as under D:\data\... How can I get back all old emails with the same hierarchy structure?

When I move an E-Mail from the in folder to a storage folder it is lost. Undo will not bring it back. It is just gone. This has been happening since the new release. I had no problem with moving item to folders with the prior release.

Thanks for your help.

John

I am unable to send emails from my Optusnet email account through Thunderbird. This also happened a couple of weeks ago, and was resolved with Optus Tech support by updating the SMTP settings, but they don't seem to be able to help this time. What settings do you recommend? Or other solution?

My email messaging seems to be set at a defined format with double spacing. I prefer to use single spacing but in order to do this I have to type all the way to the end of the page and then it will automatically go to the next paragraph and will then use single spacing. I would really like to be able to format my emails with single spacing and different margins other than what I have to use now (i.e.using the entire width of the message). I cannot find any way to change this automatic double spacing and change the width of the paragraph at the same time. From the drop down list directly above the body of the message, I have tried changing from Body Text to Paragraph and back again, but nothing works. Thanks very much for your help.

P. S. I am using Windows 10 with Thunderbird version 128.4.2 esr. I had the same problem in more recent versions but not in older versions.

This is same server and settings that work on other apps. I noted that Antivirus software can be the cause, but I stopped Norton and only using Defender and still have the problem.

Hi ! so i need some help ... i cant find a way to set up a Hotmail account on Thunderbird a have an error message "authenticated but not connected..." i tried ipv6 disabled .. nothing .. deleted password and account and tried again same thing ... it doesn't show the pop window that says ( would you like to let Thunderbird access your email " it just goes to create the inbox file and get the error message authenticated but not connected ... sorry for the incorrect grammar but i am over my head the last 3 hours .. i need help ...

Bonjour, Je ne parviens pas à répondre et à transférer un mail reçu. Je reçois un message de rejet systématique (anti-spam) pour 2 envois en retour d'un message reçu !?. Merci de bien vouloir m'aider. Cordialement A. OLLIER

When the Inbox is displayed and I delete one message, suddenly all the messages disappear. In their place is "No message found" even though the upper left of the screen shows that there are messages in the Inbox. All other folders also appear to have no messages.

The fix is to close and restart Thunderbird, and all messages re-appear. This happens at least once a day.

The program is running on Xubuntu 24.04.1. There are many message filters and the profile is around 7 GB.

Thanks in advance for any suggestion on how to fix. A screenshot is attached.

I've had 2 problems with Thunderbird for .5-1 year now. I'll make a separate post on the 'lost password' issue later. For this post, I'll focus on the failure to download emails issues.

When I do a send/receive (for all accounts), I will see for an account the name turn blue momentarily (indicating a new email), but that will disappear quickly and no email will be downloaded. When I go to webmail for that account...there is a new email in the inbox that failed to download. Further attempts to download are futile. This has happened with multiple accounts and multiple senders, and the only solution I've found is to move all the emails to local folders, delete the account, re-setup, and move the older emails back. Then it will download the email at issue (indicating to me it is not an issue with the email itself). Deleting the global-messages-db.sqlite file doesn't solve the issue. Anyone know why this is happening and how to stop or at least fix it easier than my solution?

My gut says that the email is downloading, but is getting marked wrong somehow. The emails are not in any other folders that I've detected--they're not going to straight to trash. In thunderbird, all junk settings are off. the 'global' box is unchecked, as is the box in the specific account.

As for the details, it happened today and after I updated to the latest version 128.4.2esr, but that didn't help. It would have been the prior version before updating. Win 11, 1 yr old computer with no hardware issues. The computer is generally up to date...at most a version or so behind--I don't always update IMMEDIATELY.

I have 9 accounts--5/4 Pop3/IMAP. I use the pop3 mostly and that's where the issues are (solely). Also, Thunderbird data is on a NAS on a LAN. I understand that is not preferred, but I've been doing that for a decade or more without issues (until recently). I have my own domain, and that email system uses cpanel. I've had that for years without issue...again until now. I've made no changes on the email server end-that'd be beyond me anyway. And its intermittent--fairly rare, say 1 in 500 or more emails? No encryption.

Any help would be appreciated,

Thank you

I had to delete one of my email accounts and reenter it. Now when I send an email from that account the copy goes into another account sent box. I have checked both accounts and everything looks good

I know the mail server I use has many more years of email messages saved in the inbox than I can get to display when using thunderbird. The thunderbird inbox seems to limit to about the last 2 years of messages. How do I get to earlier messages? Many thanks for your help.

I am trying to apply this filter but unsucssesfylly. I am looking for a exact number that appears in the message, to move the e-mail to a specific folder. I've already checked usind CTRL+F and it appears. Any suggestion? Here are some pictures.

I am getting very frustrated with the junk mail. I have very important emails ending up in junk. They aren't marked as junk but they are still being put in junk. Most are in my address book so shouldn't be there at all. Even when I mark them as not junk, they still get put in junk. I've reset the adaptive junk and it makes no difference. I've even turned off all junk settings and they still go into junk! I'm totally at a loss as to what to do. Please, can someone help? I'm seriously considering giving up on Thunderbird and using a different email client.

I am dislexic and sometime mis-type the destination domain address. Can I get Thunderbird to check the domain exists before sending it to the mail server? I can't find an addon to do this. Sometimes there is a considerable wait before I get an error message back.

Uncaught NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsISpamSettings.spamFolderURI]

   canRenameDeleteJunkMail resource:///modules/FolderUtils.sys.mjs:367
   getCommandState chrome://messenger/content/about3Pane.js:467
   <anonymous> chrome://messenger/content/about3Pane.js:6346
   isCommandEnabled chrome://messenger/content/mailCommon.js:449
   doCommand chrome://messenger/content/mailCommon.js:704
   triggerCommand chrome://messenger/content/about3Pane.js:865
   onCommand chrome://messenger/content/about3Pane.js:842
   handleEvent chrome://messenger/content/about3Pane.js:326

FolderUtils.sys.mjs:367 extensions.screenshots.disabled

As secretary of a bridge club I use "replay to" very frequently. To my surprise it behaves funny with version 128.4.2. When send to recipients and replaying to the recieved email I see the screen where another account signature is used and the replay is not filled in. As this is send to about 100 people its not nice. Hope you can fix this.

With Sequoia released - the "Writing Tools" invoking Apple's AI are available in most apps now via the context menu (e.g. select a paragraph/block of text and right-click and the context menu or menu bar shows the menu entry "Writing Tools" wherein you can get the Apple AI ecosystem to rewrite, proofread etc - however this is not available yet in Thunderbird 128.4.2 when composing/editing an email.

See the screenshot below - I'm writing this using Safari and it's available here - even for this little message...

I appreciate this is a North American facility at present and you have to fully enable US English on your Mac and then enable "Apple Intelligence" in system settings...but once you have done this, the facility is available in most apps unless the API chosen doesn't support it.

Any thoughts if / when Thunderbird might get updated to use the API to invoke or enable this?

If I can think of the one writing app where I spend most of my time, it's eMail.....while it's true I can select a paragraph and pop it over to Notes via copy-paste, invoke the AI there and paste it back - that's not as convenient.

thoughts....jc

I've looked at other people having the same problem. When I delete an email, the one next to it gets deleted also. This has been going on for some time now. I've lost an important email to this problem. Somehow it needs to just target one email, not any others.I'm using a mouse with a cord at my desktop. The menu at the left expands sometimes, when I don't mean it to do that.