Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Recover Private Folders, Contacts

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy david

Graeme (UK)
Graeme (UK)
more options

My Windows 10 PC has experienced a Blue Screen error and I can't load Windows. I have been able to access and transfer my perspnal data, but not my applications. So while I have recovered everything else, I need to recover my Thunderbird Private Folders and Contacts. Accessing my data is hard enough when Windows is running (what I view as a major design shortcoming in Thunderbird) but I cannot see how to access it when Windows won't load.

I have been able to set up a new PC with all my data and have reinstalled my applications, but of course the new copy of Thunderbird knows nothing of my Private Folders and Contacts from my old PC. The transfer was done by copying my data from the old PC's SSD to a new PC's SSD. But I can't find a way to copy the thunderbird program with my embedded folders and contacts.

Help please?

(And Developers, please find a better way to store, backup and recover Private Folders, Contacts and other personal data)

My Windows 10 PC has experienced a Blue Screen error and I can't load Windows. I have been able to access and transfer my perspnal data, but not my applications. So while I have recovered everything else, I need to recover my Thunderbird Private Folders and Contacts. Accessing my data is hard enough when Windows is running (what I view as a major design shortcoming in Thunderbird) but I cannot see how to access it when Windows won't load. I have been able to set up a new PC with all my data and have reinstalled my applications, but of course the new copy of Thunderbird knows nothing of my Private Folders and Contacts from my old PC. The transfer was done by copying my data from the old PC's SSD to a new PC's SSD. But I can't find a way to copy the thunderbird program with my embedded folders and contacts. Help please? (And Developers, please find a better way to store, backup and recover Private Folders, Contacts and other personal data)

All Replies (1)

david
david
  • Top 10 Contributor
more options

If you have access to the old drive, the folders you mentioned should be at the drive's root\users\appdata\roaming\thunderbird\profiles\<profilename> and private folders in the Mail\local folders area. On your suggestion, the Thunderbird folder is stored in the appdata area because Windows recommends that area be for application data files, and version 102 now has built-in ability to export and import profiles.