Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't view received Yahoo Mail in FF 18 but works in IE - I have no add-ons no extensions also doesn't work in Safemode

  • 4 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy mjgh06

more options

I've tried all the fixes I could find on here and none have worked. I can view emails sent to me in IE but not in FF18. I tried safemode - same issue; I disabled all add-ons, extensions, and appearance - same issue; I restarted computer after each trial - same issue. So any other suggestion?

I've tried all the fixes I could find on here and none have worked. I can view emails sent to me in IE but not in FF18. I tried safemode - same issue; I disabled all add-ons, extensions, and appearance - same issue; I restarted computer after each trial - same issue. So any other suggestion?

All Replies (4)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

more options

Nope, that didn't help. I even restarted the browser after clearing and deleting all cookies.

more options

I have figured out that if I try to forward the email message, I can view it there but without any formatting. Very Weird. Any help would be appreciated.

more options

Here are pics of the issue:

First a pic of the email message as seen in IE

2nd a pic of the message as seen in FF 18

3rd a pic of the message as seen when pressed forward in FF 18

mjgh06 moo ko soppali ci