Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Used create filter to block suspicious email and it wiped out my entire inbox!

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu joiner

more options

I received an email from a suspicious sender; i.e., "gas card" and went to filter it/delete messages and when I keyed in "run now" my entire inbox disappeared! I have not been able to recover my inbox.

I received an email from a suspicious sender; i.e., "gas card" and went to filter it/delete messages and when I keyed in "run now" my entire inbox disappeared! I have not been able to recover my inbox.

Isisombulu esikhethiweyo

The problem seems to be that I hit the key to run filters on my trash bin instead of my inbox. This moved everything - including incoming mail - to trash. When I changed the filter to run on inbox - it corrected. Thanks for your attempts - I love you guys.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

more options

have you looked in your deleted folder? It sounds to me like you deleted everything, not just mail from that one sender.

more options

Isisombululo esiKhethiweyo

The problem seems to be that I hit the key to run filters on my trash bin instead of my inbox. This moved everything - including incoming mail - to trash. When I changed the filter to run on inbox - it corrected. Thanks for your attempts - I love you guys.