Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I fix green screen on youtube?

  • 1 phendula
  • 5 inale ngxaki
  • 62 views
  • Impendulo yokugqibela ngu Enigma

more options

Hi

I can not watch movies on youtube due to green screen appearing on any video I play? Can you help me with this please?

Hi I can not watch movies on youtube due to green screen appearing on any video I play? Can you help me with this please?

Isisombulu esikhethiweyo

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the General panel.
  3. Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
    Fx55Performance-disableHWA
  4. Uncheck Use hardware acceleration when available.
  5. Close Firefox completely and then restart Firefox to see if the problem persists.

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

Funda le mpendulo kwimeko leyo 👍 1

All Replies (1)

more options

Isisombululo esiKhethiweyo

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the General panel.
  3. Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
    Fx55Performance-disableHWA
  4. Uncheck Use hardware acceleration when available.
  5. Close Firefox completely and then restart Firefox to see if the problem persists.

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles: