Updated third and inbox and another folder are empty...help!
Also getting error messages when trying to use email on my MacBook Air. Asked this yesterday on another Mozilla forum, but did not resolve.
Email works fine on my iPhone, since gmail works directly with my iOS, if that is how things work.
I am seriously considering dropping third...can anyone work me through this? Thanks, Steve
All Replies (5)
“Tbird”, not Third...sorry I cannot edit the subject of the post.
Ilungisiwe ngu Styve
RE: Empty folders Did you try this:
- Right click on folder and select 'Properties'
- click on 'Repair folder'
- click on 'OK'
If the inbox and other folders are empty after an upgrade, the first simple step that often works is to delete the global search index file, while TB is closed:
https://support.mozilla.org/en-US/kb/rebuilding-global-database
If that doesn't help, there are other, more involved ways to recover the profile.
Toad...my effort at a quick response didn't take, but thanks for the rec...I had done that, to no avail.
Somehow, I fixed the problem by verifying the email addresses for two other gmail accounts I have synced with Thunderbird!
SFHowes...excellent resource...have saved to my desktop. Thanks!