Subject: Unable to Proceed with KYC Method on NSR Website
Dear National Skills Registry Support,
I am facing an issue on your website when attempting to select any KYC method. Each time I click on a KYC option (e.g., Aadhaar XML-based KYC), a pop-up warning appears asking me to confirm if I want to leave the page, stating that changes may not be saved. I have not entered any information on the page and simply want to proceed with the KYC process.
Here are some steps I have already tried to resolve the issue:
I used different browsers (Chrome, Firefox).
I cleared my cache and cookies.
I tried accessing the website on a different device and network.
I disabled browser extensions and pop-up blockers.
I even tried disabling JavaScript.
Despite these efforts, the issue persists. Could you kindly assist me in resolving this? I’ve attached screenshots of the issue for your reference.
Subject: Unable to Proceed with KYC Method on NSR Website
Dear National Skills Registry Support,
I am facing an issue on your website when attempting to select any KYC method. Each time I click on a KYC option (e.g., Aadhaar XML-based KYC), a pop-up warning appears asking me to confirm if I want to leave the page, stating that changes may not be saved. I have not entered any information on the page and simply want to proceed with the KYC process.
Here are some steps I have already tried to resolve the issue:
I used different browsers (Chrome, Firefox).
I cleared my cache and cookies.
I tried accessing the website on a different device and network.
I disabled browser extensions and pop-up blockers.
I even tried disabling JavaScript.
Despite these efforts, the issue persists. Could you kindly assist me in resolving this? I’ve attached screenshots of the issue for your reference.
Iqhotyoshelwe imifanekiso ekwisikrini