Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The Webmail version of Lotus knows keep giving the following error message: A problem has occurred which may have caused the current operation to fail. How do I fix this?

  • 4 iimpendulo
  • 62 inale ngxaki
  • 5 views
  • Impendulo yokugqibela ngu lam-bull

more options

I downloaded the new version of Firefox.

Now, when I try to access my webmail from Lotus Notes (at https://webmail.WorldVision.org) the following message shows up when trying to preview my inbox.

"A problem has occurred which may have caused the current operation to fail."

I downloaded the new version of Firefox. Now, when I try to access my webmail from Lotus Notes (at https://webmail.WorldVision.org) the following message shows up when trying to preview my inbox. "A problem has occurred which may have caused the current operation to fail."

All Replies (4)

more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
more options

Actually, this isn't a cache problem, it's an issue with iNotes and Firefox 4. I found the answer in comments at a similar question. See:

https://support.mozilla.com/en-US/questions/798271#answer-153202

I downloaded the Remote XUL Manager add-on for Firefox (https://addons.mozilla.org/en-US/firefox/addon/remote-xul-manager/), restarted FF, went to Tools and scrolled down and clicked on "Remote XUL Manager." I clicked "Add" and pasted the URL for the link where I log-in to Lotus Notes into the dialogue box, and ta-dah! Back to email. Took me longer to type this than fix the problem.

more options

Worked like a charm! Thanks for posting; now I don't have to use IE for my off-site e-mails :-)

more options

This is not a problem with Firefox 4, it happens with Firefox 9.0.1 also. Remote XUL Managers solves the problem, but I´m seriously concerned about its security.