I can’t play audio on a Remote Desktop Connection

Firefox Firefox Ti ṣàfikún kẹ́hìn: 25% of users voted this helpful
Kò sẹ́ni tó ṣèraǹwọ́ láti túmọ̀ aròkọ yí rí. Bí o báti mọ bí ìsọdibílẹ̀ SUMO ṣe ń ṣiṣẹ́, bẹ̀rẹ̀ síní túmọ̀ báyì. Bí o bá fẹ́ kọ́ láti túmọ̀ aròkọ fún SUMO, jọ̀wọ́ bẹ̀rẹ̀ níbí.

If you are on a Remote Desktop Connection (RDP) on Windows, audio playback will be disabled due to increased security restrictions. This is a known issue since Firefox version 56 that we are working hard to fix.

In the meantime, you can reduce the sandbox security level by following these steps:

Warning: These instructions are for experienced Firefox users. Changing settings in the Configuration Editor (about:config) can have serious effects on your browser’s stability, security and performance.
Only proceed if you are comfortable with advanced settings and understand the potential impacts.

  1. Type about:config in the address bar and press EnterReturn.
    A warning page may appear. Click Accept the Risk and Continue to go to the about:config page.
  2. Search for the security.sandbox.content.level preference.
  3. Click the Edit Fx71aboutconfig-EditButton button next to the preference and set its value to 2.
  4. Click on the checkmark Fx71aboutconfig-Checkmark to save the change.
  5. Restart Firefox on the remote device.

Ṣé aròkọ yìí ṣèrànwọ́?

Jọ̀wọ́ dúró...

These fine people helped write this article:

Illustration of hands

Volunteer

Grow and share your expertise with others. Answer questions and improve our knowledge base.

Learn More