Please click the crash ID's and then give us the new ID's that start with bp-. Thanks!

Tyler Downer said

Please click the crash ID's and then give us the new ID's that start with bp-. Thanks!

Thanks for the quick response. Here are the ID's you asked for.

bp-76df613e-0749-4538-93d5-ebfd02150127 bp-f22337ec-f5b1-4ee8-bac1-67b942150127 bp-2fc9cf39-bb73-4311-8eb7-357cf2150127 bp-c5aaa6f1-d292-40f0-b209-1e3372150127 bp-470971c7-3ad9-4a95-9b8e-66c152150127

These are caused by the Flash plugin, of which it looks like you have an old version. You are also using an old version of Firefox. The combination is a likely cause of your crashes.

• Update Flash
• Update Firefox to 35.0.1 Update Firefox to the latest release
• If you still have problems, refresh Firefox Refresh Firefox - reset add-ons and settings

Tyler Downer said

These are caused by the Flash plugin, of which it looks like you have an old version. You are also using an old version of Firefox. The combination is a likely cause of your crashes.

• Update Flash
• Update Firefox to 35.0.1 Update Firefox to the latest release
• If you still have problems, refresh Firefox Refresh Firefox - reset add-ons and settings

Yes, I got my browser update last night. I've just updated my flash.

While going through my latest crash log(bp-76df613e-0749-4538-93d5-ebfd02150127) and taking reference from an article on how to read them, I came across "_etoured.dll" without a version in the module section. Googling it up, I got results relating to my Nvidia graphic adapter. So I disabled hardware acceleration. Am I going right here?

Have been using the browser intensively for about an hour and faced no freezing, white flashes and blank screen issues as of now.

Also there is a red highlighted field corresponding to "NPSWF32_15_0_0_246.dll". Can you please tell me what does it mean? Thanks!

You can uninstall the current Flash player version and (re)install the latest Flash version.

See this about uninstalling Flash players:

• http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Note that this will remove all installed Flash players.

You can find the latest Flash player versions for Firefox on this page:

• http://www.adobe.com/special/products/flashplayer/fp_distribution3.html