Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox crashes

  • 2 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

On certain websites, the AMD driver stops working & shuts down Firefox. Can go a few days without it happening or 5 times in 10 minutes. Here is the last crash report:

  • bp-8eb9218b-3bfd-49ee-a87f-6bec92150527
  • Firefox 38.0.1 Crash Report [@ atidxx32.dll@0x72e57 ]
On certain websites, the AMD driver stops working & shuts down Firefox. Can go a few days without it happening or 5 times in 10 minutes. Here is the last crash report: *bp-8eb9218b-3bfd-49ee-a87f-6bec92150527 *Firefox 38.0.1 Crash Report [@ atidxx32.dll@0x72e57 ]

Ti ṣàtúnṣe nípa cor-el

Ọ̀nà àbáyọ tí a yàn

The crashing thread also includes references to the Shockwave Flash plugin (npswf32_17_0_0_169.dll), so check for issues with Flash as well.

Make sure that you have the latest Flash version (17.0.0.188). You can find the latest Flash player versions for Firefox on this page:

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

more options

Have you tried updating your graphics driver? Upgrade your graphics drivers to use hardware acceleration and WebGL

If that fails, can you try disabling Hardware Acceleration? Turning off hardware acceleration

more options

Ọ̀nà àbáyọ Tí a Yàn

The crashing thread also includes references to the Shockwave Flash plugin (npswf32_17_0_0_169.dll), so check for issues with Flash as well.

Make sure that you have the latest Flash version (17.0.0.188). You can find the latest Flash player versions for Firefox on this page:

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: