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Firefox toolbar and menus transparent and garbled.

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My Firefox toolbar is transparent and items are out of order. There is no back button. All menu pages pop up garbled and partially transparent. I can send screen shots to better explain. This problem makes Firefox totally unusable to me and no one has answered my support question for almost a year.

This happened

Every time Firefox opened

== a year ago

My Firefox toolbar is transparent and items are out of order. There is no back button. All menu pages pop up garbled and partially transparent. I can send screen shots to better explain. This problem makes Firefox totally unusable to me and no one has answered my support question for almost a year. == This happened == Every time Firefox opened == a year ago

All Replies (3)

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Hello Jeff.

You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.

That said, hopefully this support article is what you need:

https://support.mozilla.com/en-US/kb/Back+and+forward+or+other+toolbar+items+are+missing

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Thanks Morbus, it was a bad theme that was causing the problem. All is right with the world again.

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I've tried what you suggested and the problem persists. I am on an iMac OS X 10.4.11 with Firefox v 3.6.12

Thanks

Brent