Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I keep getting urgent msgs to download 3.6. I have done so, but the download doesn[t seem to finish completely. How can I make sure the download has occurred? h s

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

ckbl
ckbl
more options

I have dowloaded both 3.6 and 4.1 exe, however, I still get the urgent mesg from firefox. My download file shows that the downloads took place, but I guess they never were completely installed. How can I check to make sure the downloads are installed? Will the urgent messages stop when the downloads are truly installed?'

I have dowloaded both 3.6 and 4.1 exe, however, I still get the urgent mesg from firefox. My download file shows that the downloads took place, but I guess they never were completely installed. How can I check to make sure the downloads are installed? Will the urgent messages stop when the downloads are truly installed?'

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do a clean (re-)install:

  • Download a fresh Firefox copy and save the file to the desktop.
  • http://www.mozilla.com/firefox/all.html
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data if you uninstall the current version (doesn't apply to Firefox 3.0.x).
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a (re)install.