SEND MENU DISAPPEARED

The Menu at the top of e-mail to be sent disappeared so I can's send e-mail. I was able to click "File" and then click "Send Now" for a few days but the menu bar just di… (kàsi)

The Menu at the top of e-mail to be sent disappeared so I can's send e-mail. I was able to click "File" and then click "Send Now" for a few days but the menu bar just disappeared. k.blair@sunflower.com

Asked by kblair1 2 àwọn wákàtí sẹ́hìn

Last reply by david 1 wákàtí sẹ́hìn

Indexing causes high CPU usage and lagging in Thunderbird 128.4.3.esr

I’m having some issues with Thunderbird. It’s running really slowly and making my whole computer lag. Thunderbird consumes constantly 8-9% CPU while it’s on. I’m using Wi… (kàsi)

I’m having some issues with Thunderbird. It’s running really slowly and making my whole computer lag. Thunderbird consumes constantly 8-9% CPU while it’s on. I’m using Windows 11 and Thunderbird version 128.4.3.esr (64-bit) on a laptop with fast NVMe drives.

I’ve added 8 email accounts, and the mail folder (Roaming/Thunderbird) is about 165 GB right now. I think it’ll go over 200 GB once all the messages finish downloading.

The problem seems to be with message indexing. The Activity Manager shows it’s indexing over 300k messages. Even if I leave Thunderbird running all night, it doesn’t finish. When I get new emails in the morning, the indexing starts all over again. It takes hours and uses a lot of CPU while it’s happening.

If I disable the "Enable Global Search and Indexer" option, Thunderbird works fast and smooth, and CPU usage drops a lot. But, I assume, this means I lose the ability to search emails.

When the lagging happens, opening an email preview can take up to 3 seconds (!), and deleting a message also takes 2-3 seconds. However, when I disable the "Enable Global Search and Indexer" option, Thunderbird works ultra-fast. Opening and deleting messages is instant, and there’s no delay.

Any idea how to fix this?

Asked by Qrzysio 1 ọ̀sẹ̀ tó kọjá

Last reply by david 2 àwọn wákàtí sẹ́hìn

Unable to receive email with Thunderbird on PC Win 10

I've been using Thunderbird on my PC (Win 10) for many years, and the email does not download today. I tried reconfiguring the server settings but it says: The stat comma… (kàsi)

I've been using Thunderbird on my PC (Win 10) for many years, and the email does not download today. I tried reconfiguring the server settings but it says: The stat command did not succeed. Servier unavailable 21

Could anyone please help Thank you Mario

Asked by mcohan 1 ọjọ́ tó kọjá

Last reply by Googlethunderbird 2 àwọn wákàtí sẹ́hìn

Would like to Use Pop3

Please excuse my wording as I don't know all the correct terminology. I have several email addresses with our current local phone company with our landline/internet pack… (kàsi)

Please excuse my wording as I don't know all the correct terminology. I have several email addresses with our current local phone company with our landline/internet package. Since the internet service is so poor, I would like to discontinue this internet service and go with something like Comcast. Once we cancel our internet service with our local phone company, we can no longer use those emails addresses (name@embarqmail.com).

I'm trying to find the best provider that supports POP3 protocol as that works best for our household. And I'll need to set those email addresses up BEFORE I cancel with our local company. Can I set up emails with Thunderbird (name@thunderbird.com) or should I go with something like Gmail or Outlook or Yahoo? Trying to find the best solution so we don't have to do this again if we change internet providers.

I already do have one Gmail account and it says it supports POP3 protocol - but it doesn't always work - sometimes I get an email on my phone that doesn't come through on my desktop computer - and you have to type Recent: while setting up the account.

Any help would be greatly appreciated! Thank you!

Asked by graywhale 6 àwọn ọjọ́ tó kọjá

Last reply by david 2 àwọn wákàtí sẹ́hìn

Une erreur est survenue lors de l’envoi de l’e-mail.

Une erreur est survenue lors de l’envoi de l’e-mail. Le serveur e-mail a répondu : Fyb8tba6aT9Xf Authentification requise. Authentication Required. OFR203_200 [200].… (kàsi)

Une erreur est survenue lors de l’envoi de l’e-mail. Le serveur e-mail a répondu : Fyb8tba6aT9Xf Authentification requise. Authentication Required. OFR203_200 [200]. Veuillez vérifier que votre adresse e-mail dans les paramètres du compte est correcte et essayer à nouveau

Asked by dominique.chance@orange.fr 3 àwọn wákàtí sẹ́hìn

Last reply by david 2 àwọn wákàtí sẹ́hìn

Thunderbird : Affichage messages

Bonjour Les messages ne s'affichent pas en mode 'normal' Je dois me mettre en mode 'DEPANNAGE' pour les afficher ? pouvez vous m'aider Merci Version thunderbird … (kàsi)

Bonjour Les messages ne s'affichent pas en mode 'normal' Je dois me mettre en mode 'DEPANNAGE' pour les afficher ?

pouvez vous m'aider Merci


Version thunderbird 128.5.0esr 32 bits

Asked by Francis LEROUX 2 àwọn wákàtí sẹ́hìn

Last reply by david 2 àwọn wákàtí sẹ́hìn

Re-downloading of old emails

Many moons ago I used Microsoft's Outlook as my email program. When I would open Outlook, it would retrieve all of my emails from my ISP's server, permanently removing t… (kàsi)

Many moons ago I used Microsoft's Outlook as my email program. When I would open Outlook, it would retrieve all of my emails from my ISP's server, permanently removing the emails from the server while downloading them into Outlook.

When I installed Thunderbird recently, it was to do the same thing. My ISP had sent me several notices that my email account was close to full, so I was looking for an email program that worked the same way Outlook does, and removes my emails from my ISP's email server as it downloads them to my PC.

The first issue I'm having is that Thunderbird does not appear to do this? Or do I simply have my Thunderbird account/settings set up incorrectly?

My next issue is directly tied to the first one. Every time I open Thunderbird it starts re-downloading all of the emails that it has previously already copied into my Thunderbird Inbox, but that are still in my email account on my ISP's email server. This is probably 15 years worth of emails and equates to thousands of emails I'm saving, and every time I open Thunderbird it starts re-downloading them again. I simply want to be able to save them to my local email client (Thunderbird) and store them on my PC's hard drive.

The final issue is also tied to the first two: As soon as it starts downloading the emails again, Thunderbird (and only Thunderbird) lags heavily and almost continuously. It lags so badly that it becomes incredibly difficult to write a new email in Thunderbird, and so I end up closing the program and logging into my ISP's email server and using their client to write my emails, or conducting my email business via my phone, which takes longer and is more challenging due to continuous fat-fingering of the phones tiny little keyboard.

So, am I missing something, or do I have some settings in Thunderbird set up incorrectly? Or does Thunderbird simply not work the same way Outlook does (or at least use to)?

Thanks in advance for any help or advice anyone is willing to give.

~ Doug

Asked by df3 11 àwọn wákàtí sẹ́hìn

Last reply by david 2 àwọn wákàtí sẹ́hìn

How does one transfer addressbook entries from an old computer to a new one?

How does one transfer addressbook entries from an old computer to a new one? David from TB support wondered how I could get correspondence between help seekers and TB su… (kàsi)

How does one transfer addressbook entries from an old computer to a new one?

David from TB support wondered how I could get correspondence between help seekers and TB supporters when I followed the instructions I was given. I followed the instructions from November 9 and provided them in my email today. I suppose the problem is that I did/do not know how to place the entries from the old address book into a file that can be transferred from one computer to another. I assumed the file was abook.sqlite, automatically including all of my entries from the address book in the old computer. Apparently, this is not the case.

I need to know how to download into a file my entries from the address book in the old computer. Once that is done, I should be able to transfer that file to my new computer. I also need to know how to install the old entries into the new address book.

Thank you for your attention in this matter.

Asked by Jamesrsamec41 5 àwọn ọjọ́ tó kọjá

Last reply by david 3 àwọn wákàtí sẹ́hìn

poczta

Przy próbie połączenia się z pocztą otrzymuję wiadomość że przekroczono limit czasu połączenia z serwerem, nie mogę wysłać ani odebrać poczty bo nie mam połączenia z serw… (kàsi)

Przy próbie połączenia się z pocztą otrzymuję wiadomość że przekroczono limit czasu połączenia z serwerem, nie mogę wysłać ani odebrać poczty bo nie mam połączenia z serwerem. Co zrobić?

Asked by Joanna Kozłecka 9 àwọn wákàtí sẹ́hìn

Last reply by Qrzysio 4 àwọn wákàtí sẹ́hìn

Loggin

Good day, I can't remember my password. Thunderbird found my credential but I don't remember the password of my account? What can I do, Regards Daniel Chaud d.c.danja… (kàsi)

Good day,

I can't remember my password. Thunderbird found my credential but I don't remember the password of my account?

What can I do,

Regards

Daniel Chaud d.c.danjan@gmail.com

Asked by f4hbfpy9xs 7 àwọn wákàtí sẹ́hìn

Last reply by Toad-Hall 5 àwọn wákàtí sẹ́hìn

In Windows 11, how do I access the folders beneath Local Folders

In Windows 11, the Address Book is accessed via an icon on top left of the TB main page or Alt+2. In Windows 11 is there a similar key combination to view the folders be… (kàsi)

In Windows 11, the Address Book is accessed via an icon on top left of the TB main page or Alt+2. In Windows 11 is there a similar key combination to view the folders below Local Folders?

Asked by 4freebird 1 ọ̀sẹ̀ tó kọjá

Last reply by Toad-Hall 6 àwọn wákàtí sẹ́hìn

Email folder size on TB shows 3.8GB. On HDD location it is 13.63GB

Thunderbird 115.4.1 (64-bit) on macOS 14.6.1 Server Type : POP Mail Server In the MAC hard-disk, size of the many of the folders stored in local directory, are much… (kàsi)

Thunderbird 115.4.1 (64-bit) on macOS 14.6.1 Server Type : POP Mail Server

In the MAC hard-disk, size of the many of the folders stored in local directory, are much larger that the size on TB.

For reference, On TB, "_cc folder" is 3.8 GB On Mac Finder, "_cc folder" is 13.63 GB

I have right-click the folder and press "compact". The folder on TB reduces in size. But, the folder on the Mac harddrive does not reduce in size.

Now, I am unable to update my Mac OS, because these emails files have occupied most space.

Request your advice.

Thanks

Asked by Karunakaran Menon 1 ọjọ́ tó kọjá

Last reply by david 7 àwọn wákàtí sẹ́hìn

The STAT command did not succeed. Error getting number and sizes. Mail server outlook.office365.com responded: Server Unavailable. 21

Problem just started today 11-25-2024... Using Thunderbird 128.4.3esr (64-bit)... Get error message in Thunderbird: "The STAT command did not succeed. Error getting num… (kàsi)

Problem just started today 11-25-2024... Using Thunderbird 128.4.3esr (64-bit)...

Get error message in Thunderbird:

"The STAT command did not succeed. Error getting number and sizes. Mail server outlook.office365.com responded: Server Unavailable. 21"

Do receive the email on an iPad and an iPhone. Not sure if this is a Microsoft365 issue or Mozilla Thunderbird issue? Have other email accounts on Thunderbird and they are coming in fine.

Asked by SacredSpaces 22 àwọn wákàtí sẹ́hìn

Last reply by Googlethunderbird 11 àwọn wákàtí sẹ́hìn

Thunderbird - # of impab files

How many impab files should I have in my Thunderbird profile folder? I do have 8 different e-mails managed by Thunderbird (in case that matters). Win 10 Pro PC, Thunder… (kàsi)

How many impab files should I have in my Thunderbird profile folder? I do have 8 different e-mails managed by Thunderbird (in case that matters). Win 10 Pro PC, Thunderbird Version 128.4.2esr. I have impab.mab (dated 2017), impab.mab.msf (dated 2012), then I have impab-1.sqlite, impab-1.sqlite.shm, impab-1.sqlite.wal -- then I have -2, -3, -4, -5. and -6 of the same three files that have the -1. Should I/can I delete any of these? Should any be kept and renamed? The ones with -1 through -16 are all dated either today (11/25/2024) or 11/19/2024. Just did not know if there were a bunch of duplicate files being created, or if possibly all of these files are needed because of my multiple accounts. All my accounts use the same address book. Also, been using Thunderbird since I started on the internet back in the 1990s - it's in general a fantastic program.

Asked by ElegalEyes 21 àwọn wákàtí sẹ́hìn

Last reply by Wayne Mery 13 àwọn wákàtí sẹ́hìn

deleted email account. Where is the data NOT deleted?

I deleted a duplicate profile. I chose to NOT delete the data. Where is the data now? I know the data is supposed to be kept per http://kb.mozillazine.org/Profile_Manag… (kàsi)

I deleted a duplicate profile. I chose to NOT delete the data. Where is the data now? I know the data is supposed to be kept per http://kb.mozillazine.org/Profile_Manager#Deleting_a_profile

Asked by joanreekie 1 ọjọ́ tó kọjá

Last reply by sfhowes 13 àwọn wákàtí sẹ́hìn

unable to set up existing email address / log into server

Dear Madam / Sir: I had Windows 11, all files and applications including Thunderbird reinstalled in my computer, but I am now unable to access existing email server with … (kàsi)

Dear Madam / Sir: I had Windows 11, all files and applications including Thunderbird reinstalled in my computer, but I am now unable to access existing email server with Thunderbird.

In ' Set up your existing email address' there is a password needed that I don't remember and there isn't an option to reset it. So I am stuck. I called Geek Squad who did the installation; they referred me to AT&T (my internet provider); they said they cannot help with Thunderbird.

Please let me know what I can do to access existing email server in Thunderbird (attached is photo of setting which appear correct), thank you in advance, Stefan

Menzi Architecture Stefan Menzi, AIA [edited out private address, phone#'s and email from public community support forum]

Asked by smenzi 20 àwọn wákàtí sẹ́hìn

Last reply by sfhowes 19 àwọn wákàtí sẹ́hìn

Transferring Files to New PC

I purchased a new PC and had someone transfer the files from the old PC to the new one. Thunderbird came over with the exception of the sub folders that contain all of my… (kàsi)

I purchased a new PC and had someone transfer the files from the old PC to the new one. Thunderbird came over with the exception of the sub folders that contain all of my saved emails by catagory. How can I get everything transferred to my new PC?

Asked by Carl Kickham 23 àwọn wákàtí sẹ́hìn

Last reply by david 21 àwọn wákàtí sẹ́hìn

Deleting emails

I have Thunderbird on my PC and on my Mobole Phone. When I load my emails on my phone, check them and delete those of no interest, they still remain in the Inbox in Thund… (kàsi)

I have Thunderbird on my PC and on my Mobole Phone. When I load my emails on my phone, check them and delete those of no interest, they still remain in the Inbox in Thunderbird on my PC and vice versa. Why? Is it possible to link so that deleing on one also applioes to the other?

Asked by Richard 1 ọjọ́ tó kọjá

Last reply by RalfK 21 àwọn wákàtí sẹ́hìn