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Thunderbird installation fails and calendars unavailable

  • 4 个回答
  • 1 人有此问题
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  • 最后回复者为 sfhowes

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I have tried installing Thunderbird four time on my Windows 10 PC. Each time it gets to 33% and stalls. Most recently, I have reduced, compacted and repaired my outlook PSTs but the outcome is unchanged. AN additional problem is that the installation process does not offer to import calendars.

I have tried installing Thunderbird four time on my Windows 10 PC. Each time it gets to 33% and stalls. Most recently, I have reduced, compacted and repaired my outlook PSTs but the outcome is unchanged. AN additional problem is that the installation process does not offer to import calendars.
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所有回复 (4)

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Hey there! It sounds like you're having a bit of trouble with Thunderbird installation and calendars. No worries, we're here to help! When Thunderbird stalls during installation, it might be due to various reasons, such as conflicting software or corrupted files. First, make sure to disable any antivirus or security software temporarily and try installing again. If that doesn't work, try downloading Thunderbird from the official website directly. As for the calendars, the installation process usually doesn't automatically import them. After installing Thunderbird successfully, you can go to the "Events and Tasks" tab in Thunderbird and click on "File," then "Import," and choose the calendar file format you want to import.

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The automatic import from Outlook has been flawed for years, but one item that's known is that it won't work if you choose to import 'everything'. Try importing just the mail. Otherwise, try with MailStore Home as an intermediary:

https://support.mozilla.org/en-US/questions/1397983

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Thanks - a very useful "reality check" for me. I've just tried exporting my Inbox, Sent and Calendar to separate *.PST files with a view to importing them to Tbird in stages. Does that sound like a runner? Should I have used *.csv format instead?

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I would first try the TB Import function with mail only, as long as Outlook is already installed on the same computer. TB won't import pst files directly (but MailStore will). Then try importing calendars and contacts in separate steps. If that doesn't work, see if you can export calendars from Outlook in ics format, and import those to TB. If not, export to csv. For contacts, export to csv, but before importing to TB, it's often advisable to edit the csv in a spreadsheet to make the structure more closely resemble the TB format (which can be seen by exporting a test address book from TB to csv). Otherwise, it can be challenging to match the Outlook fields to the TB ones during import.