搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox checks for updates to add-ons every time it starts?

more options

Every time I click my shortcut to open Firefox, a window pops up. This window scans my installed add-ons and checks for updates. Then, Firefox opens. One of my add-ons, "Zotero Word Integration" tries to install itself every time. If I have an instance of Microsoft Word open, this installation fails, but ultimately, Firefox opens and runs fine. The add-on scan takes approx. 30 seconds, so if I accidentally close FF, it's a big hassle. This first started happening after I updated to FF 8. I downloaded and installed FF7 but the problem persisted. Now, I am back to FF8, but, alas, nothing has changed. None of my other add-ons are having problems except for the ones that aren't compatible with FF8 yet. FYI, I do have Roboform, but it is the current version, both to-go, and everywhere.

Every time I click my shortcut to open Firefox, a window pops up. This window scans my installed add-ons and checks for updates. Then, Firefox opens. One of my add-ons, "Zotero Word Integration" tries to install itself every time. If I have an instance of Microsoft Word open, this installation fails, but ultimately, Firefox opens and runs fine. The add-on scan takes approx. 30 seconds, so if I accidentally close FF, it's a big hassle. This first started happening after I updated to FF 8. I downloaded and installed FF7 but the problem persisted. Now, I am back to FF8, but, alas, nothing has changed. None of my other add-ons are having problems except for the ones that aren't compatible with FF8 yet. FYI, I do have Roboform, but it is the current version, both to-go, and everywhere.

所有回复 (2)

more options

I've had a lot of trouble getting Zotero to work with Firefox 8 on Win64 systems, and I've been testing it on Nightly as well with little success. Try disabling it in:

     Tools > Add-ons

The Zotero folks acknowledge that there's no Win64 WinWord integration builds yet, see:
https://www.zotero.org/trac/wiki/Mozilla_bugs_affecting_Zotero

more options

See:

Delete the files extensions.* (extensions.sqlite, extensions.ini, extensions.cache, extensions.rdf) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is an update.

Create a new profile as a test to check if your current profile is causing the problems. See Basic Troubleshooting: Make a new profile:

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See: