搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

unable to sync windows 8 get unknow account

  • 3 回覆
  • 6 有這個問題
  • 3 次檢視
  • 最近回覆由 woody63

more options

android table works find with sync. unable to setup sync on new window 8 device. I do not remember my password. when I ask for my password i get error "unknown account"

android table works find with sync. unable to setup sync on new window 8 device. I do not remember my password. when I ask for my password i get error "unknown account"

所有回覆 (3)

more options

HI woody63, I understand that you get "Unknown account", does that account sign in correctly at accounts.firefox.com? If not, you are on the older version of sync. Unattach all devices and create a new account on the new server:

If you are not, unattach the working device and try to login there as well to make sure that the account has not been changed.

more options

guigs2 said

HI woody63, I understand that you get "Unknown account", does that account sign in correctly at accounts.firefox.com? If not, you are on the older version of sync. Unattach all devices and create a new account on the new server: If you are not, unattach the working device and try to login there as well to make sure that the account has not been changed.
more options

This link dose not help i is to the page to setup a new account. the link to sign in just goes back to the same screen that dose not work