搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Where my synced data with email address gone??

  • 1 回覆
  • 0 有這個問題
  • 7 次檢視
  • 最近回覆由 Paul

more options

I synced forefox data with my email account and when I restore my phone and again sign in error coming ? I also did this on pc but no bookmarks that got synced came and all my storage sites passwords are gone!! what should I do now?

I synced forefox data with my email account and when I restore my phone and again sign in error coming ? I also did this on pc but no bookmarks that got synced came and all my storage sites passwords are gone!! what should I do now?

所有回覆 (1)

more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.