搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox does not load website

  • 2 回覆
  • 0 有這個問題
  • 5 次檢視
  • 最近回覆由 cor-el

more options

I have tried since last night (2010 June 25, 20:00 CST) to get onto the Atmos Energy website without any luck. The browser indicates that data is being transferred but nothing visibly loads. The browser also indicates it is waiting on the Atmos Energy website but eventually times out.

URL of affected sites

http://www.atmosenergy.com

I have tried since last night (2010 June 25, 20:00 CST) to get onto the Atmos Energy website without any luck. The browser indicates that data is being transferred but nothing visibly loads. The browser also indicates it is waiting on the Atmos Energy website but eventually times out. == URL of affected sites == http://www.atmosenergy.com

所有回覆 (2)

more options

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies" --- Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

more options
-) I cleared the cache and reset the cookies, looks like it's back up again. I was able to get into the website successfully. Thanks for your help cor-el! This browser is still the tops in my honest opinion.