搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

This version of Firefox won't work with Tegrity. Can I revert to the old version of Firefox?

  • 2 回覆
  • 31 有這個問題
  • 1 次檢視
  • 最近回覆由 hware62

more options

I had updated to Firefox 4, then I found out that Firefox 4 will not work with Tegrity. We recommend using Firefox with Blackboard, which is used at our university.

I had updated to Firefox 4, then I found out that Firefox 4 will not work with Tegrity. We recommend using Firefox with Blackboard, which is used at our university.

所有回覆 (2)

more options

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

more options

Thank you. This resolved the problem. I just followed the directions which were carefully posted and Tegrity works fine now.