Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Crashs within a minte on nearly all websites, even in safe mode. Crash report ID: a6641e7f-363a-4fed-b5ba-7ec2c2130504

  • 4 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

Bugzilla - Report this bug in Firefox, Core, Plug-Ins, or Toolkit Related Bugs

   599354 NEW --- crash under Windows XP in BaseThreadStart @ RtlpWorkerCallout (malware-related?)

Crashing Thread Frame Module Signature Source 0 @0x1a4c57 1 ntdll.dll RtlpWorkerCallout 2 ntdll.dll RtlpExecuteWorkerRequest 3 ntdll.dll RtlpApcCallout 4 ntdll.dll RtlpExecuteWorkerRequest 5 kernel32.dll BaseThreadStart

Bugzilla - Report this bug in Firefox, Core, Plug-Ins, or Toolkit Related Bugs 599354 NEW --- crash under Windows XP in BaseThreadStart @ RtlpWorkerCallout (malware-related?) Crashing Thread Frame Module Signature Source 0 @0x1a4c57 1 ntdll.dll RtlpWorkerCallout 2 ntdll.dll RtlpExecuteWorkerRequest 3 ntdll.dll RtlpApcCallout 4 ntdll.dll RtlpExecuteWorkerRequest 5 kernel32.dll BaseThreadStart

所有回覆 (4)

more options

Please provide Crash Report ID numbers, like 5 to 10.

more options

Here are my last 5 to 10 crash report ID's.

Report ID

       Date Submitted
     
   
   

bp-d92a9fc0-349f-40d1-a198-72e922130504 5/4/2013 4:09 PM bp-c58dc978-fc75-4557-8f74-a476f2130504 5/4/2013 4:05 PM bp-a6641e7f-363a-4fed-b5ba-7ec2c2130504 5/3/2013 10:54 PM fad9513d-c12c-4c13-bdf4-4503060dd9b7-browser 4/28/2013 11:25 PM

more options

As you can see, it is still crashing even with plug-ins disabled.

more options

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: