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I have been trying for 2 days to do:

1. Move the Thunderbird data base to E-drive from c as there is no space on C. I allow thunderbird to install - no option for data base location and it puts it on c-drive my default. I then copy all the files to e-drive and then it wants to re-install again. Same PC.

2. I cannot get mailstore to convert pst as the Outlook function in Thurnderbird does not or I cannot get it to work.

I am complete novice and this is all to complex. I live in remote place in Austrialian out back

Please Dan

New Computer--4 days old Have downloaded Thunderbird (twice, the latest version from Moz website) Thunderbird crashes whenever I leave the computer long enough for it to go into sleep mode Crash reason: EXCEPTION_ACCESS_VIOLATION_READ Troubleshooting gives no answers Now running in Troubleshoot Mode having disabled add ons (none, I believe) Not much running on new computer yet--Avast, DuckDuckGo [I had a browser crash & needed to reload it on day 2 of machine's life (DuckDuck)...which might mean it is a machine issue rather than Thunderbird?...] Help! bp-4f000aa4-9396-4686-9338-49b190250203

I am using Thunderbird version 128.7.0esr on Windows 11 Pro. I moved my Mail folder (and sub-folders) on my local drive. I re-directed each of 4 email accounts to their new sub-folder. The emails are downloading from the email host's POP3 server. New email messages are not visible in any of the inboxes. The counter shows the number increasing when messages are downloading. Global search does not find the new emails. The new emails show when I right click on any of the inboxes and select "Search Messages" (From/Contains."@"). I tried manually removing the Inbox.msf from one account, but did not fix when I restarted. I tried the Repair Folder button (right click Properties on Inbox folder), but did not fix. I know the emails are on my computer, but I cannot get to them without the very cumbersome "search messages" function. Suggestions?

I've been using Thunderbird happily for some years. In the last week however, I can no longer send mail from some accounts. I have 3 accounts: one is Hotmail, two are with Ionos. All accounts receive fine, and one of the Ionos accounts sends fine, but the other Ionos account and the Hotmail one have stopped sending.

Ich habe eine wichtige Email versehentlich gelöscht. Als ich sie aus dem Papierkorb wieder zum Posteingang verschieben wollte, war die Email verschwunden und ist nirgends mehr zu finden!

I am trying to set up for a friend the Thunderbird email client for his BT internet account but am encountering problems.

When using the BT recommended settings: POP3 settings Incoming Mail Server: mail.btinternet.com Port: 995 SSL Encryption: SSL/TLS Username: email address xxxxxxxx@btinternet.com Password: btinternet password SMTP settings Outgoing Mail Server: mail.btinternet.com Port: 465 SSL Encryption: SSL/TLS Authentication: btinternet password Username: email address xxxxxxxx@btinternet.com Password: your btinternet password

I receive the message “Unable to login in at server. Probably wrong configuration, username or password.

However if I change the POP connection security to “None”. All is well.

Can somebody please advise.

Thank you.

This is a suggestion. Please move it to the right place if there is a suggestion box (could not find it).

This suggestion is for something that goes beyond typos. I am aware that Thunderbird only highlights typos.

Auto-correct would be a great addition to the Thunderbird UI. It might be useful in other Mozilla products. Yes, it should fix word typos, ("steve" corrected to "Steve"). MORE GENERALLY than that, it would be very helpful if it corrected a string to a text block.

1. Enter long proper names quickly consistently

   "usaidd" corrects to "United States Agency for International Development (USAID)"
   "nytt" corrects to "New York Times"

2. Enter symbols without knowing the hocus pocus

   "(c)" to "©"  and em-dash, Registered Mark, ...

3. Add boilerplate quickly and easily

   "mycpyr" to "Copyright 2025 ©..."

Allow users to maintain the auto-correct list. There are too many trades and professions to manage it centrally. It might be good to pre-populate it with a few common, illustrative entries as examples such as typographic symbols (save user's time) and an copyright template (creative commons?).

Thanks for your consideration.

We have 1000 clients network and most of the clients having thunderbird installed (latest version) and configured , since last few months we started getting complaints that some of the local folders not showing their content mail in the system , we tried to repair folder does not work, we tried renaming .msf does not work.. when we see the some of the local folders mail they appear in the list but if you try to open it it opens blank and after trying troubleshooting steps thoes mails getting disappeared.. please assist..

Can't this problem be solved, the other clients are doing well :man-shrugging:

I wanted to say thank you, but the post is in the archive. https://support.mozilla.org/en-US/questions/1197767

Thank you very much!

The year is 2025, version TB 128.6.0esr (64-bit), and your solution is working!!! This is a real problem, IMHO! I looked at the TB at lunch, there was no letter, I look at the letter in the evening and he writes to me that it arrived at lunch. It looks like I’m blind :(

Hello,

I have not been receiving e-mails with Thunderbird beta for 2 days. I have not made any changes, memories have been deleted.

What else can I check?

Greetings Martin

As per subject, around ~15 of Jan, images in e-mails started to be shown in e-mail viewer with 100% width, redgardles of max-width:$px. Worked as a charm for like 2 years. I have no idea if this is a bug - I didn't see any info in release notes that something was done to viewer and quick jump into bugzilla just gave this topic: https://bugzilla.mozilla.org/show_bug.cgi?id=1912242. Changing [style="width:100%; max-width: 450px;"] to [style="width:450px; max-width: 450px;"] seems to work, but thats not the case. When creating new message with exact same html code everything is fine.

PS. I have no idea how to report a bug in bugzilla, heckin' overcomplicated if you ask me, so i decided to start here and if nothing can be done, escalate it there.

With both the old and now new laptop, cannot get my mail from the messaging Co, but can from their weblink. Ongoing correspondence has given me the in and outgoing servers, all to no avail. This has been going on for over a year. Ingoing port 993. Outgoing 465 Very occasionally I get some mail come in, strangely enough. All outgoing comes back as "timed out" Any clues please. John

Hello, my emails had been working fine it seems, but now that I've gone abroad, I've found that I can no longer send emails. I can still receive them though. I've attached a screenshot of the error message that came up when I checked the settings. Can anybody explain this and help me to rectify the problem?