I'm getting a popup that is asking where to store information real?or not real? Looks like phishing to me - can't sign on to firefox! HELP
Before Firefox opens a box pops up and ask me where to store my information - two options: Default or Safe(something) I want to know if this is real or if this is a scam. I've never seen this before and it's blocking me from signing onto Firefox. Please help.
Isisombululo esikhethiwe
Is this the Firefox Profile Manager?
If that is the case then you may have created a new profile and named it Safe, but there isn't a default profile selected to be used on startup. You can select the profile you want to use and place a tick in the box to always use a specific profile when you start Firefox. You would normally want to use the default profile.
- [X] Use the selected profile without asking at startup
If this isn't the case then please attach a screenshot.
- https://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
- use a compressed image type like PNG or JPG to save the screenshot
- make sure you do not exceed the maximum size of 1 MB
All Replies (1)
Isisombululo Esikhethiwe
Is this the Firefox Profile Manager?
If that is the case then you may have created a new profile and named it Safe, but there isn't a default profile selected to be used on startup. You can select the profile you want to use and place a tick in the box to always use a specific profile when you start Firefox. You would normally want to use the default profile.
- [X] Use the selected profile without asking at startup
If this isn't the case then please attach a screenshot.
- https://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
- use a compressed image type like PNG or JPG to save the screenshot
- make sure you do not exceed the maximum size of 1 MB
Okulungisiwe ngu cor-el