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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When creating a signature in HTML i click on File/Save As but get no options to select HTML or where to store file

  • 3 uphendule
  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu pilotyoda

pilotyoda
pilotyoda
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I am trying to create and change Signatures. The only fully working signature i have is out of date, created on a very old version of T'birf many years ago and the image vanished from the Signature some time back and i am only left with a placeholder. When I create or modify my signatures i click on File/Save As/File... & Nothing happens! I get nothing. No option for file location, no option to save as any type. The screen remains the same. I have looked in my mail.default folder and there are files created at the approximate time i do this: panacea.dat localstore.rdf prefs.js but no html signature file. If i modify an existing signature clicking Save As or Save does not update the signature file. Recreating the signature with MS Word does not keep the image, either.

I am trying to create and change Signatures. The only fully working signature i have is out of date, created on a very old version of T'birf many years ago and the image vanished from the Signature some time back and i am only left with a placeholder. When I create or modify my signatures i click on File/Save As/File... & Nothing happens! I get nothing. No option for file location, no option to save as any type. The screen remains the same. I have looked in my mail.default folder and there are files created at the approximate time i do this: panacea.dat localstore.rdf prefs.js but no html signature file. If i modify an existing signature clicking Save As or Save does not update the signature file. Recreating the signature with MS Word does not keep the image, either.

Isisombululo esikhethiwe

I have just done an upgrade to the latest version of Thunderbird and that seems to have cured the problem. Strange as i have been using Mozilla since the first version. The Save As dialogue box vanished so many versions ago and has now come back. Oh, Well. Thanks for the help.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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lets look at this with a clean slate.

Hold shift while starting Thunderbird and continue in safe mode when prompted.

Now do you get a dialog to save as?

pilotyoda
pilotyoda Umnikazi wombuzo
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Even in Safe mode I do not get the Save As Dialogue box. Weird

pilotyoda
pilotyoda Umnikazi wombuzo
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Isisombululo Esikhethiwe

I have just done an upgrade to the latest version of Thunderbird and that seems to have cured the problem. Strange as i have been using Mozilla since the first version. The Save As dialogue box vanished so many versions ago and has now come back. Oh, Well. Thanks for the help.