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Restore Address Book

  • 1 baphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu AgnesRM

d_vandiver
d_vandiver
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The hard drive on my PC crashed and had to be replaced. I reinstalled Thunderbird and am able to access my account, but my address book is gone. How can I restore my address book? I was previously running Windows 8.1; with the new hard drive I am now running Windows 10. Thanks

The hard drive on my PC crashed and had to be replaced. I reinstalled Thunderbird and am able to access my account, but my address book is gone. How can I restore my address book? I was previously running Windows 8.1; with the new hard drive I am now running Windows 10. Thanks

All Replies (1)

AgnesRM
AgnesRM
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Hi Do you have a backup/copy of your Profile from the old computer? If not, and if the files on the old hard drive cannot be recovered, you will probably not be able to restore the address book. If you can access a backup or copy of the Profile, you can copy all of the old content to your new installation. Or, assuming you have IMAP and have reconnected to the original emails from your account, you might rebuild it by opening emails from or to your contacts and adding them manually. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data