Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird loads and is immediately unresponsive stays that way until cancelled

  • 3 uphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu Wayne Mery

more options

TB was working fine. My computer PSU died and it has now been replaced and everything else works but TB loads and goes unresponsive immediately the mouse is clicked when in focus. Uninstalled from Windows 10. Powered down. Brought back up, checked to see if TB was gone and it was. Installed a fresh copy. Same issue. I have G-Data firewall but that was there previously and didn't change anything apart from the new PSU.

How to proceed to get TB back, having to use Outlook meantime.

Thanks, Alan.

TB was working fine. My computer PSU died and it has now been replaced and everything else works but TB loads and goes unresponsive immediately the mouse is clicked when in focus. Uninstalled from Windows 10. Powered down. Brought back up, checked to see if TB was gone and it was. Installed a fresh copy. Same issue. I have G-Data firewall but that was there previously and didn't change anything apart from the new PSU. How to proceed to get TB back, having to use Outlook meantime. Thanks, Alan.

All Replies (3)

more options
more options

I left TB after I laded it for a couple of hours and it suddenly started working again. Since then stopping and starting it is just fine now populating page in a few seconds and has not yet gone unresponsive again yet.

more options

Thanks for the info.