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recent email issue

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  • Igcine ukuphendulwa ngu genevieve8

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Just a couple days ago I started having issues with some emails from trusted senders that I never had before. When I open the emails, I get this message that I took a picture of. It's related to Apple messages & someone's iphone. I don't own an iphone & have no clue why this started happening recently. Like I said, it doesn't happen to all my emails, just certain ones. Looking at my picture posted, does anyone have an idea what's going on with this?

Just a couple days ago I started having issues with some emails from trusted senders that I never had before. When I open the emails, I get this message that I took a picture of. It's related to Apple messages & someone's iphone. I don't own an iphone & have no clue why this started happening recently. Like I said, it doesn't happen to all my emails, just certain ones. Looking at my picture posted, does anyone have an idea what's going on with this?
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (7)

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What Thunderbird version? What is your account type - POP or IMAP?

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IMAP, 128.2.3esr (32bit)

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Isisombululo Esikhethiwe

Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

Helpful?

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OK, thanks. I'll try that & report back if that helps or not.

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It looks like that worked with the affected emails. Thank you very much....appreciate the help.

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I need help this is similar to my issue. I have an HP and I noticed that I was not receiving emails from trusted clients. I can receive them on other emails that are cc'd but not this particular email on thunderbird.

Helpful?

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Is there a phone number to a person I can do this over the phone? Like a Tech support number?

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Buza umbuzo

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