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After updating to 3.6.10 links in Outlook 2007 no longer open - "An error occurred in sending the command to the application"

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  • Igcine ukuphendulwa ngu silkphoenix

WilliamH
WilliamH
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After updating to Firefox 3.6.10 this morning, Outlook 2007 can no longer open up links embedded in emails. Normally when you clicked a link it would open up Firefox and send you to the website, but when you click on any link it now says:

General failure. The URL was: [url here] An error occurred in sending the command to the application.

I don't know what happened. I didn't change any other settings on the computer.

I am running Windows 7 64 Professional, MS Outlook 2007 with latest updates, and Firefox 3.6.10

After updating to Firefox 3.6.10 this morning, Outlook 2007 can no longer open up links embedded in emails. Normally when you clicked a link it would open up Firefox and send you to the website, but when you click on any link it now says: -------------------------------------------------------------------------------- General failure. The URL was: [url here] An error occurred in sending the command to the application. -------------------------------------------------------------------------------- I don't know what happened. I didn't change any other settings on the computer. I am running Windows 7 64 Professional, MS Outlook 2007 with latest updates, and Firefox 3.6.10

All Replies (1)

silkphoenix
silkphoenix
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Please read this article to see if it helps:


https://support.mozilla.com/tiki-view_forum_thread.php?locale=en-US&comments_parentId=542907&comments_offset=20&comments_per_page=20&forumId=1


Also, you might try this first:

https://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes