Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox is crashing constantly and unexpectedly on any webpage

  • 3 uphendule
  • 242 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu keith-h

more options

Firefox crashes constantly and unexpectedly no matter what webpage I am on. Happens in safe mode also. I've tried updating, disabling add-ons, same crashes happen. I have followed the generic crash troubleshoot list and nothing helps. This is so infuriating and frustrating.

I am using Win7 64bit.

Firefox crashes constantly and unexpectedly no matter what webpage I am on. Happens in safe mode also. I've tried updating, disabling add-ons, same crashes happen. I have followed the generic crash troubleshoot list and nothing helps. This is so infuriating and frustrating. I am using Win7 64bit.

All Replies (3)

more options

Having the same issue. I have been running Firefox 3.6.8. I started having problems this morning, as anytime I went to Google gmail (I also have google voice/phone), Firefox would crash. The minimal debug information tells me it is an issue with ntdll.dll. I have run anti-malware scanners, done a quick virus scan & nothing shows up. I updated to Firefox 3.6.12, same problem. I then uninstalled Firefox & reinstalled, but the problem remains. I uninstalled the Vista updates from this morning, but nothing I've done seems to work. In fact, I can't even go to the Mozilla website in Firefox without it crashing (having to use IE or Opera). Any ideas guys? Thanks

more options

Report ID

       Date Submitted
     
   
   
   bp-c0392b5a-0170-48d6-adc5-ed14c211032525-Mar-1123:24bp-d8f97b44-111c-4307-9a4b-1035d211032525-Mar-1123:246d8345d4-a2d1-49c5-8b42-b2540c5ce59225-Mar-1123:22bp-3e7f61e0-3255-47d8-a53e-94582211032121-Mar-1113:38bp-f65891ad-746e-45f3-9afa-0a41c211032121-Mar-1113:37bp-52510a87-645d-47ed-ae0d-3b70c211032121-Mar-1113:32bp-1f04a2c9-649b-4421-a0c9-4411e211032121-Mar-1113:18bp-c585d911-384c-4de0-b63a-0c4dd211032121-Mar-1113:1544d9cb33-e0e2-4a32-bbdd-d88f3dfb66b121-Mar-1112:56bp-eca0e22e-9fc3-497a-aebb-d7527211032121-Mar-1112:42bp-69be4220-19d7-4aa5-a6f0-a64cc211032021-Mar-1112:29bp-e4644338-85bf-4b3a-83d8-5e84a211032021-Mar-1112:26bp-e53a8144-eddd-4010-99eb-dba96211030808-Mar-1123:05bp-c7f4fd2a-044d-4f20-9401-f0287211030808-Mar-1123:05bp-5e2740a6-431e-4f35-8628-bacc2211030808-Mar-1122:52
more options

appears to be win7 prob manged to stop it by minimizing startup application fine for month then DIASTER BACK WITH VENGEANCE has MS NOT ISSUED A FIX ?

one of those: what hell do u search for ??

Okulungisiwe ngu keith-h