Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

firefox chrashes

  • 1 baphendule
  • 2 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu kobe

ronald55
ronald55
more options

I run FF 26, but it crashes very often per hour. This is frustrating. It is since long time that FF is not stable any more. I have it on several PC's running W7 and W8.1 All with 4GB memory. Several times delete the installations and install it new from scratch. With no result at all. Same with thunderbird. That crashes also continuous.

I run FF 26, but it crashes very often per hour. This is frustrating. It is since long time that FF is not stable any more. I have it on several PC's running W7 and W8.1 All with 4GB memory. Several times delete the installations and install it new from scratch. With no result at all. Same with thunderbird. That crashes also continuous.

All Replies (1)

kobe
kobe
more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.