Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Download filenames are Cut Short - ie: Filenam~rt.mov . This is recent 12/13, and extremely irritating, may be: Ant vid. downloader, otherwise; downgrade FF

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Brayden M

more options

Download filenames are Cut Short - ie: Filenam~rt.mov, This is recent ~12/13, and extremely irritating, may be: Ant vid. downloader 2.4.7.16, If not; looking to downgrade FF

Also FF is very slow when many tabs are open - MUCH slower than before under same circumstances, then it crashes or I end process Sys: XP32 {

 "application": {
   "name": "Firefox",
   "version": "26.0",
   "userAgent": "Mozilla/5.0 (Windows NT 5.1; rv:26.0) Gecko/20100101 Firefox/26.0",
   "supportURL": "https://support.mozilla.org/1/firefox/26.0/WINNT/en-US/"
 },
 "modifiedPreferences": {
   "browser.cache.disk.capacity": 358400,
   "browser.cache.disk.smart_size.first_run": false,
   "browser.cache.disk.smart_size.use_old_max": false,
   "browser.cache.disk.smart_size_cached_value": 358400,
   "browser.places.smartBookmarksVersion": 4,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20131205075310",
   "browser.startup.homepage_override.mstone": "26.0",
   "browser.startup.homepage_override.buildID": "20131205075310",
   "dom.mozApps.used": true,
   "extensions.lastAppVersion": "26.0",
   "network.cookie.prefsMigrated": true,
   "places.history.expiration.transient_current_max_pages": 77398,
   "places.database.lastMaintenance": 1388346011,
   "plugin.importedState": true,
   "plugin.state.npdrmv": 0,
   "plugin.disable_full_page_plugin_for_types": "application/pdf",
   "plugin.state.npwmsdrm": 0,
   "privacy.sanitize.migrateFx3Prefs": true,
   "storage.vacuum.last.places.sqlite": 1388086896,
   "storage.vacuum.last.index": 1
 },
 "graphics": {
   "numTotalWindows": 5,
   "numAcceleratedWindows": 0,
   "windowLayerManagerType": "Basic",
   "windowLayerManagerRemote": false,
   "numAcceleratedWindowsMessage": [
     "tryNewerDriver",
     "9.6"
   ],
   "adapterDescription": "ATI FireGL V5600",
   "adapterVendorID": "0x1002",
   "adapterDeviceID": "0x958c",
   "adapterRAM": "Unknown",
   "adapterDrivers": "ati2dvag",
   "driverVersion": "8.583.0.0",
   "driverDate": "2-11-2009",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": false,
   "directWriteEnabled": false,
   "directWriteVersion": "0.0.0.0",
   "direct2DEnabledMessage": [
     "tryNewerDriver",
     "10.6"
   ],
   "webglRendererMessage": [
     "tryNewerDriver",
     "9.6"
   ],
   "info": {
     "AzureCanvasBackend": "skia",
     "AzureSkiaAccelerated": 0,
     "AzureFallbackCanvasBackend": "cairo",
     "AzureContentBackend": "none"
   }
 },
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.10.2",
     "version": "4.10.2"
   },
   "NSS": {
     "minVersion": "3.15.3.1 Basic ECC",
     "version": "3.15.3.1 Basic ECC"
   },
   "NSSUTIL": {
     "minVersion": "3.15.3.1",
     "version": "3.15.3.1"
   },
   "NSSSSL": {
     "minVersion": "3.15.3.1 Basic ECC",
     "version": "3.15.3.1 Basic ECC"
   },
   "NSSSMIME": {
     "minVersion": "3.15.3.1 Basic ECC",
     "version": "3.15.3.1 Basic ECC"
   }
 },
 "userJS": {
   "exists": false
 },
 "extensions": [
   {
     "name": "Adblock Plus",
     "version": "2.4",
     "isActive": true,
     "id": "{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}"
   },
   {
     "name": "Ant Video Downloader",
     "version": "2.4.7.16",
     "isActive": true,
     "id": "anttoolbar@ant.com"
   },
   {
     "name": "Downloads Window",
     "version": "0.4.0",
     "isActive": true,
     "id": "{a7213cf2-fa1e-4373-88ff-255d0abd3020}"
   }
 ]

}

Download filenames are Cut Short - ie: Filenam~rt.mov, This is recent ~12/13, and extremely irritating, may be: Ant vid. downloader 2.4.7.16, If not; looking to downgrade FF Also FF is very slow when many tabs are open - MUCH slower than before under same circumstances, then it crashes or I end process Sys: XP32 { "application": { "name": "Firefox", "version": "26.0", "userAgent": "Mozilla/5.0 (Windows NT 5.1; rv:26.0) Gecko/20100101 Firefox/26.0", "supportURL": "https://support.mozilla.org/1/firefox/26.0/WINNT/en-US/" }, "modifiedPreferences": { "browser.cache.disk.capacity": 358400, "browser.cache.disk.smart_size.first_run": false, "browser.cache.disk.smart_size.use_old_max": false, "browser.cache.disk.smart_size_cached_value": 358400, "browser.places.smartBookmarksVersion": 4, "browser.sessionstore.upgradeBackup.latestBuildID": "20131205075310", "browser.startup.homepage_override.mstone": "26.0", "browser.startup.homepage_override.buildID": "20131205075310", "dom.mozApps.used": true, "extensions.lastAppVersion": "26.0", "network.cookie.prefsMigrated": true, "places.history.expiration.transient_current_max_pages": 77398, "places.database.lastMaintenance": 1388346011, "plugin.importedState": true, "plugin.state.npdrmv": 0, "plugin.disable_full_page_plugin_for_types": "application/pdf", "plugin.state.npwmsdrm": 0, "privacy.sanitize.migrateFx3Prefs": true, "storage.vacuum.last.places.sqlite": 1388086896, "storage.vacuum.last.index": 1 }, "graphics": { "numTotalWindows": 5, "numAcceleratedWindows": 0, "windowLayerManagerType": "Basic", "windowLayerManagerRemote": false, "numAcceleratedWindowsMessage": [ "tryNewerDriver", "9.6" ], "adapterDescription": "ATI FireGL V5600", "adapterVendorID": "0x1002", "adapterDeviceID": "0x958c", "adapterRAM": "Unknown", "adapterDrivers": "ati2dvag", "driverVersion": "8.583.0.0", "driverDate": "2-11-2009", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": false, "directWriteEnabled": false, "directWriteVersion": "0.0.0.0", "direct2DEnabledMessage": [ "tryNewerDriver", "10.6" ], "webglRendererMessage": [ "tryNewerDriver", "9.6" ], "info": { "AzureCanvasBackend": "skia", "AzureSkiaAccelerated": 0, "AzureFallbackCanvasBackend": "cairo", "AzureContentBackend": "none" } }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.10.2", "version": "4.10.2" }, "NSS": { "minVersion": "3.15.3.1 Basic ECC", "version": "3.15.3.1 Basic ECC" }, "NSSUTIL": { "minVersion": "3.15.3.1", "version": "3.15.3.1" }, "NSSSSL": { "minVersion": "3.15.3.1 Basic ECC", "version": "3.15.3.1 Basic ECC" }, "NSSSMIME": { "minVersion": "3.15.3.1 Basic ECC", "version": "3.15.3.1 Basic ECC" } }, "userJS": { "exists": false }, "extensions": [ { "name": "Adblock Plus", "version": "2.4", "isActive": true, "id": "{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}" }, { "name": "Ant Video Downloader", "version": "2.4.7.16", "isActive": true, "id": "anttoolbar@ant.com" }, { "name": "Downloads Window", "version": "0.4.0", "isActive": true, "id": "{a7213cf2-fa1e-4373-88ff-255d0abd3020}" } ] }

All Replies (1)

more options

Ant Video Downloader does have the ability to increment filenames so I would try either disabling the add-on or running Firefox in Safe Mode

To disable the add on:

  • Firefox in top left corner>Add-ons>Click Extensions on the left>Hit disable under "Ant Video Downloader"

To run Firefox in Safe Mode:

  • Firefox in top left corner>Help>Restart with Add-ons Disabled

For more information about Safe Mode refer to this article:

Diagnose Firefox issues using Troubleshoot Mode

Okulungisiwe ngu Brayden M