Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

download helper can't download full hd/4k videos from YT

  • 2 uphendule
  • 38 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu cor-el

more options

i can download hd ready files (720) or less only, but if the video have the option to change the resolution in 1080p, 1440p, 4k/8k, my DH menu will not recognize 1080p or higher, only 720 or less. my java shockwave or flashplayer are the lastest

my firefox version is 25.0.1 and DH is 4.9.21

tnx :)

i can download hd ready files (720) or less only, but if the video have the option to change the resolution in 1080p, 1440p, 4k/8k, my DH menu will not recognize 1080p or higher, only 720 or less. my java shockwave or flashplayer are the lastest my firefox version is 25.0.1 and DH is 4.9.21 tnx :)

All Replies (2)

more options

What are you using for downloads? Firefox itself? A download helper? Something else? Can you post the link for us to look at?

more options