Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Since recent fixes fron you Thunderbird now downloads the same e mails twice from the server within a few minutes I use Windows live mail

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur Matt

Ron98
Ron98
more options

Since first using Thunderbird it worked ok but following recent upgrades/fixes it now downloads some e mails from the server twice within a few minutes. I have it set to check for new mail every 10 mins. I generally leave my e mails on the server but I deleted all mail from the server to try to fix this thinking it could be server side but the problem continues!

Since first using Thunderbird it worked ok but following recent upgrades/fixes it now downloads some e mails from the server twice within a few minutes. I have it set to check for new mail every 10 mins. I generally leave my e mails on the server but I deleted all mail from the server to try to fix this thinking it could be server side but the problem continues!

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Ok

Item one.

Live consider 15 minutes the minimum period to check mail . More frequent attempts are access denied and repeated attempts results in a request for your password as Thunderbird decides it obviously has it wrong.

Item two'

Disable email scanning in your anti virus program, It is by far the most common cause of duplicate mails being downloaded.