Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I installed Firefox today but it will not open and the icon on the taskbar will not close and I cannot uninstall it and the helper app does not work either?

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

builder7
builder7
more options

I have tried everything that I know to uninstall the new version of Firefox. I also installed Aurora beta and it had the same behavior and I was able to uninstall that. I cannot open a ff browser to work on it using much of your support information. I click on icon but it does not start on the desktop but task manager shows it as running. I have to end task in task manager to close it. I can't uninstall it and have tried system restore but that also doesn't work because of another issue with my antivirus program.

I have tried everything that I know to uninstall the new version of Firefox. I also installed Aurora beta and it had the same behavior and I was able to uninstall that. I cannot open a ff browser to work on it using much of your support information. I click on icon but it does not start on the desktop but task manager shows it as running. I have to end task in task manager to close it. I can't uninstall it and have tried system restore but that also doesn't work because of another issue with my antivirus program.

Gekose oplossing

If this is on a Windows computer, check this Microsoft link; Fix problems that programs cannot be installed or uninstalled

Lees dié antwoord in konteks 👍 1

All Replies (1)

FredMcD
FredMcD
more options

Gekose oplossing

If this is on a Windows computer, check this Microsoft link; Fix problems that programs cannot be installed or uninstalled