Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Not able to send or receive email - sending of password did not succeed

  • 1 antwoord
  • 5 hierdie probleem
  • 26 views
  • Laaste antwoord deur wuergler

more options

Since yesterday I have been unable to send or receive email through Thunderbird.

I am able to log in to webmail (godaddy webmail client) and use email through there, but not through Thunderbird. My server/log-in details haven't changed, and I've checked they are correct.

When I send-received, it says 'Connect: Host for pop.secureserver.net contacted, sending login information...' but then seems to give up and gives me the following error:

Sending of password did not succeed. Mail server pop.secureserver.net responded: +OK

Hope you can help,

Best, Justin

Since yesterday I have been unable to send or receive email through Thunderbird. I am able to log in to webmail (godaddy webmail client) and use email through there, but not through Thunderbird. My server/log-in details haven't changed, and I've checked they are correct. When I send-received, it says 'Connect: Host for pop.secureserver.net contacted, sending login information...' but then seems to give up and gives me the following error: Sending of password did not succeed. Mail server pop.secureserver.net responded: +OK Hope you can help, Best, Justin

All Replies (1)

more options

You say that server/log-in details haven't changed. How about the password? Your provider may also have changed login-details.

In my experience it helps sometimes to delete the password using

 Preferences > Security > Passwords > Saved Passwords 

by selecting the password and then pressing the Remove button. No need to change account settings/setup in Thunderbird.

When you restart Thunderbird and connect to the server TB will ask you for the (new/same) password.

See also: http://kb.mozillazine.org/Password_rejected https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages