Could you attach a screenshot?

• http://en.wikipedia.org/wiki/Screenshot
• https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Try to use JPG or PNG image file format and make it public view.

since i dont have paint and i am NOT pc savy.. im on windows 8 so please do step by step with me

Hold Windows key + Ptrnscr button

for more

• http://support.microsoft.com/kb/2790489

wow you know your stuff here is a picture

Your using the latest version of Firefox 29, Its a new User Interface in Firefox.

How to Customize Firefox

• https://support.mozilla.org/en-US/kb/how-to-make-new-firefox-look-like-old-firefox
• https://blog.mozilla.org/blog/2014/04/29/mozilla-introduces-the-most-customizable-firefox-ever-with-an-elegant-new-design/

If you don't like this interface, try the classic theme

• https://addons.mozilla.org/en-US/firefox/addon/classicthemerestorer/

Classic Theme Restorer (Customize Australis) 1.1.8

Not available for Firefox 27.0

But yours look like firefox 29

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

• Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

1. Go to Firefox > Help > Troubleshooting Information.
2. Click the "Reset Firefox" button.
3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

1. Click the menu button , click help and select Troubleshooting Information.

Now, a new tab containing your troubleshooting information should open.

1. At the top right corner of the page, you should see a button that says "Reset Firefox". Click on it.
2. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
3. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

thats the problem im having i cant find step one anywhere

i got troubleshooting now

Open this Images one by one and follow the steps

1. http://cl.ly/image/0Y2q2Z1E2Z28/firefox_australis_menu.jpg
2. http://cl.ly/image/1D063I1w2E3t/3.jpg
3. http://cl.ly/image/3d2V0B3w0p0G/2.jpg

You can check for problems with preferences.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

• http://kb.mozillazine.org/Preferences_not_saved
• http://kb.mozillazine.org/Resetting_preferences

You can use this button to go to the currently used Firefox profile folder:

• Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

In current Firefox releases (29 and later), that have have the Australis user interface, the orange Firefox menu button has been replaced by the three-bar Firefox Menu button at the far right end of the Navigation Toolbar and this button is always visible, whether you have the menu bar visible or hidden
A consequence of this location is that you no longer can hide the Navigation Toolbar

• There is a star like button next to the search bar on the Navigation Toolbar to bookmark the current web page and a "Show your bookmarks" button next to it to open the Bookmarks in a drop down menu.
  You can find "Show All Bookmarks" to open the Bookmarks Manager (Library) at the bottom of this drop-down list
• If you bookmark a page then "Bookmark This Page" in the Bookmarks menu changes to "Edit This Bookmark"
• You can make the the title bar visible via the "Title Bar" button at the bottom left in the Customize palette window

It is still possible to have the menu bar visible via the right-click context menu of a toolbar to have menus like the File menu with Print (Ctrl+P) and Print Preview and the Bookmarks menu available.

See also:

• https://support.mozilla.org/kb/how-to-make-new-firefox-look-like-old-firefox
• https://support.mozilla.org/kb/common-questions-after-updating-to-new-firefox
• https://support.mozilla.org/kb/learn-more-about-the-design-of-new-firefox